People Consulting Manager

FSO People Consulting - Manager - Dublin  

General Information

Location: Ireland

Available for Work Visa Sponsorship: Yes

Business Area: People Advisory Services

Contract Type: Full-Time – Permanent

EY is the only major professional services firm with an integrated Financial Services (FSO) practice across Europe, the Middle East, India, and Africa (EMEIA). Our ambition has prompted the establishment of a dedicated People Advisory Services team to service our Financial Services clients.

Our FSO People Consulting professionals assist our clients in successfully defining, implementing, and sustaining their people agenda. Financial Services in Ireland is changing at a pace never seen before – driven by economy, society and innovation, our clients recognise the need to be adaptable and current – from attracting talent through to having the best employee value proposition needed to retain them.

EY have a wide range of opportunities in the newly established FSO People Consulting Team for experienced personnel at Manager level.

The team & the opportunity

We are seeking a highly motivated and experienced Manager with Change Management and / or Organisational Design experience to join our team. The ideal candidate will have a strong background in these methodologies, excellent communication skills, and a passion for helping organisations navigate complex transformations.

Joining the FSO People Consulting Team in EY will provide you with the opportunity to work on some of the most interesting and complex transformation programmes across EMEIA. You’ll be working with the best people on the most complex people centred financial service issues, helping to shape the future of financial services. Our team, in partnership with our clients, seek to ensure the long-term sustainability and embedding of major organisational transformation programmes.

Our focus revolves around adaptability and staying current, aiding clients from talent acquisition to crafting the best employee value proposition for long-term retention.

With an in-depth understanding of best practice and market insights, we work with clients in designing effective organisational structures and operating models and change initiatives. This includes overseeing communication strategies, managing stakeholders, and navigating change journeys.

Your key responsibilities

• You will be responsible for driving engagements across the financial services clients in the delivery of change management, organisational design in the FS people consulting practice.
• Ability to drive and deliver on key artefacts including Change Management Plans, Stakeholder Analysis, Communication Strategies, Training Materials, Impact Assessments, Resistance Management Plans, Organizational Structure Diagrams, and Performance Metrics Dashboards to effectively lead change management and organisational design initiatives.
• Manage client engagements, delivering high-quality consulting services to a diverse portfolio.
• Understand EY’s offerings and proactively identify ways to enhance client service.
• Develop and maintain long-term client relationships and collaborate with EY teams to meet client needs.
• Support business development initiatives and assist in crafting client proposals.
• Leverage AI technology to drive innovation in processes and enhance client performance.
• Conduct workshops and interviews to gather and document business requirements and user stories.
• Assess complex business challenges and create tailored solutions for operational improvement.
• Develop and implement organizational structures and operating models aligned with client objectives.
• Maintain strong client relationships, serving as a trusted advisor and representing EY professionally.
• Keep up with industry trends to foster innovation and improve service delivery.
• Deliver projects on time and within budget, aligning with client expectations.
• Support thought leadership development and contribute to the growth of the FSO People Consulting practice.

Practice & People development responsibilities

• Manage and lead diverse teams with varying skillsets focusing on mainly Change Management and Organisational Design delivery
• Adapt your leadership style to fit team, client, and their cultural needs.
• Contribute to expanding our brand in the market by attending relevant events, collaborating with other internal teams, facilitating thought leadership, etc.
• Engage in business development activities including client presentations and proposals 
• Foster a supportive, inclusive and growth team-oriented work culture

Skills and attributes for success

To qualify for this role, you must have the following:

• Minimum of 5-8 years’ experience; applicants will preferably have prior consulting experience in a client facing role on large or complex transformation programmes in/for a Financial Services Organisation i.e. banking, insurance, funds, capital markets, payment processors etc.
• Minimum of 2 years managerial experience and demonstrable experience structuring and managing projects or programmes of work which meet client expectations and mitigate any risks or issues.
• Be professional, quickly establishing personal credibility and demonstrating expertise
• Be able to influence clients and stakeholders to gain support for major changes and key decisions
• Be pragmatic and resilient - taking a practical approach to solving issues and focused on achieving
• Be able to analyse complex problems and to deliver insightful, practical, and sustainable solutions
• Be focused on achieving project / programme goals and objectives
• Be experienced in the full project lifecycle from concept through to implementation 
• Excellent client relationship management skills, gained through prior consulting roles or within large financial services organisations
• Proven track record in management and leadership roles in People transformation projects and engagements in consulting industry
• Expertise in delivering Change Management Plans, Stakeholder Analysis, Communication Strategies, Training Materials, and Performance Metrics to effectively lead change management and organisational design initiatives.
• Exhibit strong personal impact and resilience, with the ability to influence clients and stakeholders to secure support for major changes and critical decisions
• Experience of delivering change through multi-disciplinary stakeholders and collaborating across jurisdictions.
• Strong communications skills, with experience of managing strategy material and presenting to key stakeholders.
• Demonstrated ability to manage, supervise, and develop others, effectively communicate, manage budgets, timelines, and plans, manage client expectations, deliver quality projects

What we look for

• Someone who is passionate about reaching their full potential and excelling in their career
• Someone with energy, enthusiasm and courage who enjoys solving complex problems and variety in their day-to-day working life
• Someone who enjoys working as part of a community which values integrity, respect, teaming, and inclusiveness

What working at EY offers

We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

• Support and coaching from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

All our employees are given a benefits package which they can tailor to suit their individual preferences. Our range of benefits include:

• Pension
• Discounted Health Insurance
• Web Doctor – Free unlimited online GP Consultations for you and your family
• The purchase of additional annual leave
• Hybrid Working
• Free Gym Membership
• Travel Pass
• Maternity & Paternity Leave
• Bike to Work Scheme
• Recognition Awards
• Cash incentives for Referrals
• Work Mobile
• Tech MBA paid by EY
• Wellness rooms available in some offices

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

Career Progression:

• When you join EY, you will be supported to ensure that you are enhancing your skills from day one.
• Continuous learning, where you can develop the mindset and skills to navigate whatever comes next.
• As you grow and develop here, you’ll discover opportunities to help customise your career journey, so that it’s as unique as you are - success is defined by you, we will provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership, we will give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture, you will be embraced for who you are and empowered to use your voice to help others find theirs.
• We have embraced Hybrid working at EY adding greater flexibility and autonomy to the roles of our employees.

About EY

As a global leader in assurance, tax, transaction, and advisory services, we are using the finance products, expertise, and systems we have developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities, and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

Inclusion & Diversity

We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients.

We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You will be embraced for who you are and empowered to use your voice to help others find theirs.

As an equal opportunities’ employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process.

Are you ready to shape your future with confidence? Apply today.

To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

IMPORTANT: Where Agency assistance is required, our Talent Team will engage directly with suppliers. CVs / Profiles should not be shared directly with Hiring Managers. Unsolicited CVs / Profiles supplied to EY by Recruitment Agencies will not be accepted for this role.