Full-Time

Guest Services Representative

Posted on 5/3/2025

Medical University of South Carolina

Medical University of South Carolina

No salary listed

Junior, Mid

Charleston, SC, USA

Category
Customer Experience & Support
Customer Experience
Required Skills
Customer Service
Connection
Connection
Connection
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Requirements
  • High school diploma or equivalent (GED)
  • Two years directly related customer service work experience; or an associate’s degree and one year directly related customer service work experience; or a Bachelor’s degree may be substituted for the related work experience
  • Computer experience required
Responsibilities
  • Professionally greets visitors and patients upon arrival
  • Ascertains patients’ and or visitors’ needs and directs them accordingly
  • Educates Medical Center patients, family members, visitors and guests regarding appropriate services and available resources and assist with wayfinding
  • Demonstrates a commitment to problem resolution by embracing a creative approach and focusing on efficient and effective solutions to promote the desired outcomes
  • Meets key performance metrics for area and demonstrates compliance with policies/processes
Medical University of South Carolina

Medical University of South Carolina

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