What You’ll Do

• You will play a pivotal role bringing the Spotify culture to life in our Paris office and overseeing the day-to-day operations in Paris, Brussels and Luxembourg by:
• Fostering a positive workplace experience by organizing events and initiatives that promote a sense of community. 
• Being a Community X Ambassador and working with other local team members to plan fun local initiatives to increase employee engagement and employee satisfaction.
• Work closely with the rest of the South EMEA Facility Management team to improve and deliver the best workplace experience across all of our offices in the region.
• Collaborate proactively with the Global Facility Management team on a range of dynamic projects and ways of working.
• Coordinate and oversee office moves, reconfigurations and expansions. 
• Implement and improve the services and amenities available such as our Spotifood (Snack & Beverage) program.
• Performing general maintenance tasks and collaborating with local stakeholders, such as the landlord, building management, security and maintenance team.
• Ensuring all local laws, regulations and Health & Safety standards are maintained (including risk assessments, emergency evacuations, etc.) and keeping emergency response plans up to date. 
• Working closely with our HR and Workplace IT team to support local onboarding and offboarding processes.
• Partnering closely with our IT/AV teams and suppliers to ensure office IT/AV equipment is kept in working order and maintained regularly.
• Performing general administrative tasks including but not limited to processing mail correspondence and ensuring office supplies are replenished at all times.
• Preparing and managing office budgets, tracking expenses and ensuring cost-effectiveness in all aspects of facilities management.
• Submitting forecasting, purchase orders and Invoices for Spotify France
• Managing vendors; negotiation and management of facilities contracts to ensure the best suppliers are providing us with the best services.

Who You Are

• You are innately passionate about workplace experience
• You are a customer service star - no requests are bothersome to you
• Excellent verbal and written skills both in French and English
• You have exceptional organizational and multitasking skills.
• You have a strong understanding of workplace safety regulations and compliance
• You have a strong attention to detail and a positive outlook
• You are a critical thinker and problem solver who anticipates needs
• You have good self management skills and a can-do-attitude
• You have 3+ years of experience in office and facilities operations
• You embody the Spotify values: Innovative, Collaborative, Sincere, Passionate, Playful.
• Experience with Google Suite, JIRA, and Coupa is a plus

Where You’ll Be

• You will be working in our office in Paris and will manage Brussels and Luxembourg offices remotely. Travel to other locations might be required from time to time.