At 8x8 Inc. [Nasdaq:EGHT] we put communications at the heart of our business and build technology that allows people to connect anytime, anywhere they are in the world, and on any device.
XCaaS - the 8x8 eXperience Communications Platform - brings together Employee and Customer Experience, enabling hybrid workforces across the globe to connect, collaborate, and delight customers, while providing businesses with real-time communications analytics, intelligence and unique insights.
Location: PNW - UTAH/Colorado
The Channel Account Manager (CAM) is part of the Indirect Channel sales organization and is responsible for sales and revenue growth in a geographic territory which includes designated Regional Partners, Sub-agents, and branches of National Partners. Our Channel Account Managers are expected to use consultative and strategic selling skills along with a strong understanding of the UCaaS industry to consistently achieve quota attainment as assigned by management. They are also expected to develop highly productive reseller and referral partner relationships so that partners become self-sufficient in marketing and selling our products.
Job Responsibilities:
- Discover and manage sales opportunities with all designated Partners in the region, providing an accurate and updated sales funnel with the current status
- Provide accurate and detailed weekly, monthly and quarterly forecast funnel of identified and proposed opportunities to meet or exceed quota requirements, in Salesforce
- Manage and execution of Partner planning document
- Develop territory plan, including documenting recruiting strategy
- Meet with Partners, participate in joint sales calls to customers and assist the Partner in closing opportunities
- In-depth knowledge of the features and benefits and requirements of all Alliances routes to market and the ability to articulate it to Partners along with the value proposition
- Assist Partners in broadening their product expertise and sales opportunities, striving for growth from all associated selling resources
- Train partners on product, processes, and effective sales techniques
- Escalate any pricing, SLA, or other issues as needed
- Coordinate Partner access to Sales Engineering, Field Marketing and overlay resources as appropriate
- Disseminate all communications and announcements
- Coordinate local Partner participation in events and training
- Drive product and promotions and programs
- Attend Shows and conference calls, as designated by management
- Read all communications and maintain a high level of knowledge on all products, programs, and promotions
- Recruitment of partners in territory into the partner program
Qualifications:
- 5+ years of related experience in the Channel with Channel Partners
- Experience selling CCaaS products
- Proven success in building strong relationships and partnerships
- Advanced understanding of the company’s telecommunications products and network capabilities
- Minimum of intermediate understanding of company financial measures and advanced understanding of telecommunications industry and indirect sales model
- Ability to travel an average of 25%
#LI-MM1
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*The compensation range reflects the Company’s good faith belief at the time of posting. 8x8 has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets. The range above reflects the potential base pay across the U.S. for this role; the applicable base pay range will depend on what ultimately is determined to be the candidate’s primary work location. Further, individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience, knowledge, success, education and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time. Certain roles are eligible for additional rewards, including discretionary merit increases, bonus and/or stock. Certain roles have the opportunity to earn sales variable compensation incentives based on the terms of the plan and the employee’s role.
8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
We also provide reasonable accommodation to individuals with disabilities in accordance with applicable laws.
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[email protected] (Include “Reasonable Accommodation” in the subject line)
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