Solutions Engineer
Updated on 5/25/2023
United States
Experience Level
Desired Skills
Development Operations (DevOps)
  • 7+ years software engineer and/or sales engineer management experience at SaaS, Open Source or Enterprise Software company
  • Solid understanding of cloud computing trends and open source business models
  • You are a strong listener and communicator
  • You can confidently lead a discussion with a group of Product Managers, Engineers, and Executives
  • Enthusiasm for working in a high profile, fast-paced startup culture
  • Support field sales in helping customers understand the value of the Kong API Management platform
  • Understand and help establish customer requirements and grow trusted client relationships throughout the entire sales lifecycle, from initial product reviews to production
  • Support PoCs throughout the entire evaluation process
  • Ensure 100% customer satisfaction across assigned set of accounts
  • Prioritize customer needs and coordinate with support, product, and engineering teams to help support customer needs
  • Create technical documentation for DevOps, implementations, and services engagements
  • And any additional tasks required by manager
Desired Qualifications
  • Experience with Docker
  • Fluent working on Linux OSes
  • Familiarity with CD/CI pipeline
  • Any knowledge on Kubernetes, DCOS/Mesos and Docker Swarm is a plus

201-500 employees

Cloud-based API infrastructure platform
Company Overview
Kong mission is to build bleeding edge API technologies to enable the connected world, which our digital lives depend on. Kong simplifies connecting APIs and microservices in multi-cloud environments, powering trillions of API transactions for global organizations with its end-to-end API platform.
  • Weekly Donut Chats
  • Home Office Stipend
  • Flexible Time Off & Dedicated Unplug Days
  • Virtual Events
Company Core Values
  • Global
  • Real
  • Unstoppable
  • Champions
  • Explorers
  • Own it