VP Software Engineering

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

VP Software Engineering, Market Intelligence Program Co-FounderPosition Overview
The MasterCard Services global technology team is seeking a Vice President as the technical co-founder of Market Intelligence program. This role will work with work with vendors, technical program managers, and product partners to define and execute a technology strategy for the program that enables business growth, enhances customer experience, and ensures the delivery of secure, scalable, and high-performing software solutions. As a key technology leader, this role will also focus on engineering best practices, AI and ML innovation, vendor management, and external partnerships, while fostering a culture of continuous improvement and accountability.
Market Intelligence north star:
• Market insights to understand payments and make decisions, automating and democratizing consulting.
• Single access point and unified experience to cross-sell and host other self-service business intelligence products
Key products part of Market Intelligence are Cards Lab and ownership of Mastercard Business Intelligence Platform.

Key Responsibilities:
• Program Leadership
o Bears ultimate accountability for application quality and developer productivity
o Shares accountability for product success and program financials; ensure budgets are managed to investment value
o Oversee budget planning, resource allocation, and cost optimization for engineering operations.
o Co-creates value proposition to address customer need and establishes “North Star” of program
o Define and execute a strategic technology roadmap that aligns with business priorities and drives long-term growth
o Define and measure engineering KPIs, ensuring optimal system performance and stability.
• Software Development Responsibilities
o Provides and drives adoption of corporate leadership, vision, and direction for Platform technology stack
o Apply the business strategy and drive the technology strategy balancing short term and long term needs to ensure performance and scaling objectives are achieved
o Work closely with business partners on product definition, product roadmaps, business case development, and overall direction
o Source, evaluate, and manage appropriate vendors on the build and run of products in line with the full scope of program objectives
o Major contributor to technical discussions and provides valuable insight and guidance on technology approach and process
o Ensure development meet compliance, regulatory, and industry security standard
o Drive scalability, security, and performance across all software solutions and platforms.
o Drive AI, ML, and data-driven innovation to improve decision-making and customer experience.
o Coordinate development needs with product and services teams across the organization
o Manage operational and business concerns relative to future business programs, projects, or enhancements to ensure consistent delivery of quality services
• People & Collaboration
o Lead and mentor global team members, ensuring the development of robust, high-quality, and scalable software.
o Foster a culture of collaboration, accountability, innovation, and continuous learning.
o Attract, hire, and develop world-class engineering talent

Qualifications:
• 10+ years of experience in software engineering leadership, with a strong track record of building scalable and innovative solutions.
• Expertise in content management systems, microservices, AI/ML, and software solutions delivery. Familiarity with Salesforce, Identity and access management systems, and Ecommerce applications preferred.
• Proven ability to lead global engineering teams and deliver large-scale, mission-critical applications.
• Ability to translate highly complex technical matters into easily digestible and actionable plans.
• Proven experience delivering scalable complex platforms by leveraging vendor resources and solutions
• Strong experience with Agile, DevOps, CI/CD, and software automation frameworks.
• Deep understanding of security, compliance, and risk management in technology.
• Excellent stakeholder management and executive communication skills; experience preparing and delivering executive level presentations to business and technology audiences
• Demonstrates the ability to lead and manage senior technical individual contributors and management staff with the ability to foster open communications across various organizational levels. Requires skills to motivate direct and indirect reports to deliver superior results.
• Demonstrates the ability to interact across multiple organizational levels and assume a lead role and set direction for large or complex projects.
• Demonstrates success in driving cultural transformation and fostering engineering excellence.
• Budget and financial management experience.
• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.

What is Services?
MasterCard Services enables customers across industries and geographies to make smarter decisions and reach better outcomes with a tailored portfolio of solutions beyond the transaction.
• We harness the power of real-time, anonymized, aggregated transaction data; powerful software platforms; and a wealth of expertise
• We empower customers to make better data-driven decisions by unlocking a holistic view of consumer behavior beyond their four walls and distilling actionable insights from data
• We work with financial institutions, retailers, telecommunications organizations, travel companies, and more
Services is continuously looking for passionate and talented technologists, who share our vision for empowering our customers to make better fact-based decisions, to join us and shape the growth of our team.

Who is Mastercard?
Mastercard is the global technology company behind the world’s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, and a technology innovation lab. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.