Senior Credit and Collections Representative @ Deluxe

Finance & Banking (2)
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Finance & Banking (2)

The Senior Credit and Collections Representative is responsible for collection activities related to major and complex accounts. The role performs analysis related to collection activities under the supervisor direction. Responsibilities also include the review of credit held orders and recommendations for credit extensions.

Perform collection efforts on major and complex accounts, working with internal teams as well as customers to resolve short payments, disputes, billing issues, etc., escalating to supervisor any issues contributing to collection delays.
Follow the credit process and procedures to make appropriate credit decisions to release orders on hold. Conduct customer reviews of new and existing customers to recommend credit lines. Keep the supervisor informed of deteriorating credit.
Perform aging analyses & work with supervisor on establishing monthly/quarterly goals pertaining to DSO, Cash Collections and Account Reviews.
Assist with projects as assigned. This includes gathering data/information, data analysis, and interaction/working with people at all levels in the organization.

Basic Qualifications:
Education and Experience: HS/GED and 3 years experience in account resolution and credit extension. Knowledge of ERP system Proficient with Microsoft tools (Excel, Word and Outlook).

Knowledge of financial statements and credit reports. Knowledge of business process and impacts.

Preferred Qualifications:

Experience: Strong verbal and written communication skills. Strong business acumen. Ability to learn multiple systems and business process variations.

Additional Basic Qualifications:

Must be 18 years of age or older

Benefits

In line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employees’ whole selves, ensuring they can thrive both in and outside of work. Here are some of the benefits we offer, which may vary based on role, location, or hours worked:

Healthcare (Medical, Dental, Vision)
Paid Time Off, Volunteer Time Off, and Holidays
Employer-Matched Retirement Plan
Employee Stock Purchase Plan
Short-Term and Long-Term Disability
Infertility Treatment, Adoption and Surrogacy Assistance
Tuition Reimbursement

These benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families.

Deluxe Corporation is an Equal Employment Opportunity employer:
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.

Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.

Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected].

Senior Credit and Collections Representative

Deluxe

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