Part-Time
Clinical Trial Support Specialist
Angel City VA
11-50 employees
Provides HIPAA-compliant remote medical VA services
No salary listed
Latin America
Remote
Remote work is limited to the Philippines, Latin America, Georgia, Ukraine, Moldova, Armenia, or Azerbaijan.
Bachelor's
Category
 Customer Experience & Support (1) |
|---|
Required Skills
Quality Assurance (QA)
Electronic Health Records (EHR)
HIPAA
Patient Education
Google Cloud Platform
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Requirements
- Two to three years of experience in clinical research support or a related medical or biopharmaceutical function.
- Current Good Clinical Practice and Health Insurance Portability and Accountability Act training.
- Three references from previous clinical trial positions.
- Ability to facilitate background checks as needed.
Responsibilities
- Walk participants through study procedures and visit expectations at each stage of the trial.
- Support the informed-consent process and patient education initiatives.
- Deliver retention touchpoints and follow-up across the full study timeline.
- Answer participant questions and facilitate communication between patients and study teams.
- Book participant visits within protocol-defined windows.
- Send appointment reminders and confirmations.
- Conduct proactive follow-up to reduce no-shows and missed visits.
- Track attendance, book transportation, and resolve scheduling conflicts.
- Assist with scheduled patient visits by walking on-site medical staff through protocol-required procedures and documenting visits in electronic source and other systems as needed.
- Conduct outreach to prospective study participants.
- Review charts, databases, and referral sources.
- Perform preliminary eligibility screening against study inclusion and exclusion criteria.
- Consult with principal and sub-investigators on patient suitability for a trial.
- Schedule screening appointments and document recruitment activity.
- Minimize screen failure and maximize patient enrollment and retention.
- Source sponsor and Contract Research Organization study opportunities.
- Support feasibility-questionnaire responses.
- Track the pipeline for new study awards.
- Research upcoming trials and potential new business.
- Update and maintain electronic medical records accurately.
- Provide documentation support and chart-completion assistance.
- Support record organization and documentation workflows.
- Maintain compliance with applicable privacy and regulatory requirements.
- Enter and maintain data in Clinical Trial Management Systems, Electronic Data Capture, and other research systems.
- Support query identification and resolution.
- Organize and maintain source documentation.
- Help ensure data is timely, accurate, and audit-ready.
- Maintain electronic regulatory binders and essential staff documents.
- Manage document version control.
- Track expiration of licenses, certifications, training records, and delegation logs.
- Assist with submissions to sponsors, Contract Research Organizations, institutional review boards or ethics committees, and regulatory agencies.
- Prepare for source-data verification.
- Log protocol deviations and support corrective and preventive actions.
- Support audit and monitoring-visit readiness.
- Help maintain inspection-ready documentation.
- Deliver dosing and adherence reminders.
- Follow up on electronic-diary compliance.
- Maintain investigational-product accountability logs.
- Support participant compliance throughout the treatment period.
- Support clinical trial agreement and budget drafting and negotiations.
- Track redlines and contract revisions.
- Reconcile payment terms and financial milestones.
- Maintain organized contract and budget records.
- Serve as a liaison across sponsors, Contract Research Organizations, and study stakeholders.
- Schedule meetings and track action items.
- Monitor deliverables and timelines.
- Support ongoing relationship coordination and stakeholder engagement.
- Process participant travel reimbursements and stipends.
- Support insurance verification and prior-authorization activities.
- Maintain accurate payment and reimbursement records.
- Record financial transactions.
- Track accounts payable and accounts receivable.
- Perform reconciliation activities.
- Support financial documentation and record-keeping.
- Prepare and process invoices.
- Track payments and outstanding balances.
- Assist with financial reporting and analysis.
- Communicate with participants in multiple languages across a diverse patient population.
- Provide culturally sensitive, patient-facing support.
- Assist with translation and localization of non-medical study communications as needed.
- Collect and organize onboarding documentation.
- Track staff credentials, certifications, and required training.
- Maintain personnel files and compliance records.
- Support administrative projects and operational initiatives.
- Monitor investigational-product storage temperatures remotely.
- Document temperature logs and identify excursions.
- Escalate temperature excursions per protocol and sponsor requirements.
- Maintain accurate, inspection-ready temperature records.
- Prepare sites and documentation ahead of Site Initiation Visits.
- Support readiness for interim and routine monitoring visits.
- Prepare documentation and logistics for Close-Out Visits.
- Coordinate audit and inspection-preparation activities.
- Assist with study startup, maintenance, and closeout activities.
- Support investigator meetings and site activation.
- Maintain operational records, trackers, and study milestones.
- Track action items across the study team.
- Support timely logging of adverse events and serious adverse events.
- Assist with safety-document distribution and acknowledgment tracking.
- Help maintain safety-reporting timelines and documentation.
- Coordinate and support virtual and telehealth study visits.
- Assist participants with study apps, devices, and electronic-consent platforms.
- Support remote data capture and decentralized-trial workflows.
Desired Qualifications
- Two to three years of experience supporting clinical trials, research sites, Contract Research Organizations, sponsors, or healthcare organizations.
- Medical or biopharmaceutical background, education, or equivalent experience, such as a life sciences degree, nursing or allied health, pharmacy, or prior clinical research experience.
- Completed and current Good Clinical Practice and Health Insurance Portability and Accountability Act training.
- Familiarity with Good Clinical Practice principles and International Council for Harmonisation E6(R3) guidelines.
- Experience with Clinical Trial Management Systems, Electronic Data Capture, Electronic Medical Record/Electronic Health Record, electronic regulatory, or other clinical research software platforms.
- Strong organizational and documentation skills.
- Excellent English written and verbal communication skills.
- Ability to work independently and reliably in a remote environment.
- Multilingual skills.
Angel City VA provides remote HIPAA-trained virtual assistants for healthcare, including medical, dental, and clinical research. Their team, often RNs or certified coders, works from the Philippines and Latin America to offer scalable services such as real-time EHR documentation, appointment scheduling, and medical billing and records management, with additional support for dental practices and clinical research tasks like patient recruitment and study coordination. A key feature is bilingual assistants fluent in Spanish, Portuguese, and Mandarin to reduce language barriers in patient care. Their goal is to cut operating costs by up to 70% and streamline clinic workflows so providers can focus more on patient care.
Company Size
11-50
Company Stage
N/A
Total Funding
N/A
Headquarters
N/A
Founded
N/A
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Simplify's Take
What believers are saying
- The site was updated January 21, 2026, showing active product and sales motion.
- JazzHR listed current openings on June 4, 2026, including billing and clinical research roles.
- Indeed showed seven Angel City VA jobs on January 16, 2026, signaling demand.
What critics are saying
- Reddit posts in 2025 accused Angel City VA of poor communication and stressful oversight.
- Heavy reliance on offshore assistants exposes the firm to attrition, quality drift, and supervision gaps.
- A HIPAA breach or bad scribe note would quickly trigger client churn and reputational collapse.
What makes Angel City VA unique
- Angel City VA specializes in HIPAA-trained healthcare VAs, not generic administrative support.
- It staffs bilingual assistants across Spanish, Portuguese, and Mandarin for patient communication.
- Clients interview vetted candidates after receiving resumes and videos, tightening fit.
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Benefits
Remote Work Options
Professional Development Budget