Full-Time

Senior Technical Writer

Confirmed live in the last 24 hours

InterSystems

InterSystems

1,001-5,000 employees

Data management and healthcare information systems

Financial Services
Data & Analytics

Senior

Cambridge, MA, USA

Required Skills
Communications
Requirements
  • Demonstrated effectiveness in using a variety of computer systems and software
  • Excellent writing ability
  • Superior interpersonal communication skills and adaptability to different communication styles
  • Thorough understanding of technical terminology and concepts
  • Four or more years of technical writing experience, which may include some technical editing
  • Demonstrated autonomy and self-direction in the workplace
  • Experience in determining and sorting out conflicting priorities
  • The ability to develop structures for complex sets of information
  • Easily able to adapt to new or changing organizational structures
  • Demonstrated experience in learning new concepts and about new technologies
Responsibilities
  • Takes long-term responsibility for a specific, significant subject area
  • Attends development project meetings and conveys status to other content creators
  • Works on product documentation that describes new features and enhancements for each release
  • Updates and improves existing documentation on an ongoing basis
  • Researches difficult and unfamiliar technical material from diverse sources
  • Produces coherent, well-structured documentation that defines use cases and describes how to solve problems associated with them
  • Collaborates with the online learning, classroom training, and certification groups to maximize reuse for multiple audiences
  • May participate in the development of other learning materials
  • Works with stakeholders to determine the appropriate schedule for documentation projects
  • Sets priorities, triages incoming tasks, and rebalances workloads effectively
  • Develops in-depth knowledge of various InterSystems features or product areas, and can address a wide range of subjects as required
  • Works to improve documentation quality, process, productivity, and presentation
  • Raises documentation and cross-departmental issues, and helps resolve them

As a leader in data management and healthcare information systems, this company offers a dynamic work environment focused on handling complex challenges in database management, interoperability, and analytics. With a robust portfolio including the InterSystems IRIS Data Platform, HealthShare, and TrakCare, employees are at the forefront of managing critical data across industries such as healthcare, shipping, and finance. The opportunity to work with technologies that influence over a billion health records and major financial transactions provides a unique and impactful career experience.

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

1978

Growth & Insights
Headcount

6 month growth

2%

1 year growth

8%

2 year growth

11%

Benefits

Generous parental leave

Flexible work schedule

Family medical leave

Health insurance benefits

Wellness programs

Professional development

401k

Generous PTO