Performance Specialist

Description

Job Description

The Performance Specialist is highly focused around internet sales and vehicle segment growth online.

Requirements

Job Duties

Retail sales is done by:

• Supporting customers via inbound calls, emails and live chats.
• To help grow into specific vehicle segments, this role participates in Facebook Groups & Marketplace, Forums and other social platforms.
• Within these outlets, you can reach potential new customers instantly by advertising products for sale or partaking in the community discussions.
• Sales Sales Sales. You must understand the principles of being an excellent sales person: How to identify and understand customer needs, how to ask for the sale, and effective follow-up/post sale support.

Knowledge, Skills, and Abilities

• We are looking to bring on Specialist who are extremely knowledgeable and passionate in one or more of the following segments:
  • European cars from BMW, Audi, Mercedes, Porsche
  • JDM vehicles with niches in cars like Subaru WRX STI, Nissan GTR, Toyota Supra, Honda CTR, etc.
  • Domestic vehicles such as Ford Mustang, Corvette, Camaro, Dodge Challenger and Charger
  • Off-road vehicles such as Trucks and Jeeps, including Overlanding Equipment
  • UTV & Powersports vehicles such as Polaris and Can-Am
  • Off-road and Street Motorcycle Products
• Strong computer skills. Everything we do is tech-based. From inventory management, utilizing CRM, social platform posting... You must be extremely confident in multi-tasking at your computer.
• Expertise in the related industry. You must understand that vehicle community and how to speak their language.
• Strong phone skills. You can't be afraid to pick up the phone and call customers.
• Amazing written skills. Without conveying the right message, you will not be able to succeed.

Minimum Requirements

Education

• High School Graduate or General Education Degree

Experience

• At least 3 years of prior sales experience (preferred)
• A super enthusiast of this industry! (preferred)

Position Type/Expected Hours of Work

This is a full-time position, Monday through Friday. Typical working hours are 8am - 5pm.

Expectations

• Location: Onsite- Gilbert, AZ
• Track your own hours both honestly and accurately
• Open and honest communication with leadership and peers
• Own your plan, own your work
• Always follow up and follow through
• Stay positive, own your mood

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms; with occasional lifting.

When possible, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

SD Wheel is an Equal Opportunity Employer and does not make employment decisions on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other characteristics protected by law.