Full-Time

IT Technical Support

Confirmed live in the last 24 hours

Teledyne

Teledyne

1,001-5,000 employees

Industrial & Manufacturing
Aerospace
Healthcare

Mid, Senior

Thousand Oaks, CA, USA

Provides local client IT support for the LA Region, primarily for Teledyne Scientific & Imaging.

Category
IT Support
IT & Security
Requirements
  • Associate's degree (A.S.) from two-year college or technical school in a related field or Information Technology certifications preferred and 3 years’ experience in an Information Technology service & support role; OR
  • High School diploma or equivalent required and at least 5 years of experience in an Information Technology service & support role; or equivalent combination of education and experience.
  • Detailed knowledge and intermediate understanding of the following technologies:
  • Windows 10
  • Active Directory
  • Microsoft Office 2016, 365 (including Outlook, Teams, etc.)
  • Current hardware
  • Ability to learn and adapt to new technologies.
Responsibilities
  • Provide local client IT support for the LA Region, primarily for Teledyne Scientific & Imaging with home base being Thousand Oaks, CA. Install hardware/software, perform hardware refreshes, and manage break-fix of hardware/software.
  • Receives detailed instructions on new deskside tasks and/or projects, little to no guidance on routine tasks. Contributions generally require high attention to detail and can have impact on the organization.
  • Respond to all tickets assigned to the site’s deskside support group and resolve issues efficiently and effectively.
  • Research and utilize necessary resources to troubleshoot new problems while escalating those unable to be resolved.
  • Record and track interactions with end-users and related activities in the service desk tool.
  • Create Knowledge Base articles as repetitive issues arise.
  • Provide site IT support encompassing:
  • PC configuration and troubleshooting - OS, hardware, and software;
  • PC maintenance/preventative maintenance;
  • PC replacement (tech refresh)
  • Network cabling activities, where applicable
  • Printer installation, networking, configuration and troubleshooting;
  • New user setup on Active Directory network;
  • Support for client applications;
  • Troubleshooting phone issues that Service Desk cannot resolve and escalates to local support
  • Support for peripherals such as monitors, scanners, external hard disks, USB devices, keyboards, mice, etc.
  • Maintain department loaner equipment and administer checkout process
  • Review and record daily event logs
  • Call software and hardware vendors to request service regarding defective products
  • Support equipment used in conference rooms and auditorium
  • Provide IT support for all local systems/applications
  • Perform project work as directed
  • Be an essential part of the LA Region IT Team supporting multiple sites
  • Work closely with local site and with other team members using approved tools and reporting mechanisms to ensure that we follow the policies and procedures that have been put into place to ensure a safe, secure, updated computing environment

Company Stage

IPO

Total Funding

N/A

Headquarters

Thousand Oaks, California

Founded

N/A

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Teledyne's introduction of cutting-edge technologies like the Cerberus XL C-UAS and the UltraFORCE 380-HDc imaging system positions it as a leader in defense innovation.
  • The acquisition of Adimec is likely to bolster Teledyne's market position in imaging solutions, potentially leading to new opportunities in scientific and industrial sectors.
  • Partnerships with companies like Pilot John International and Ocean Power Technologies expand Teledyne's reach and influence in the aviation and maritime industries.

What critics are saying

  • The competitive nature of the defense and technology sectors may pressure Teledyne to continuously innovate to maintain its market position.
  • Integration challenges from acquisitions, such as with Adimec, could pose risks in terms of aligning corporate cultures and operational strategies.

What makes Teledyne unique

  • Teledyne's diverse portfolio, including counter-drone systems, advanced imaging technologies, and modular robots, sets it apart as a multifaceted defense and technology company.
  • The acquisition of Adimec enhances Teledyne's capabilities in high-performance imaging, particularly in life sciences and semiconductor inspection, distinguishing it from competitors.
  • Teledyne's strategic partnerships, such as with TerraPower and Ocean Power Technologies, highlight its commitment to innovation across various sectors, from nuclear energy to maritime technology.

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