Full-Time

Merchandising ASM

Posted on 12/20/2024

Lowe's

Lowe's

10,001+ employees

Hardware
Consumer Goods

Mid, Senior

Warner Robins, GA, USA

Category
Supply Chain Management
Warehouse Operations
Operations & Logistics
Required Skills
Customer Service
Requirements
  • 2 years of experience leading associates in a retail environment.
  • 3 years of experience working in a fast-paced, cross-functional work environment.
  • 1 year of experience performing manager-on-duty responsibilities, including management of daily store operations and processes within and beyond assigned areas of responsibility.
  • Experience using Microsoft Office Suite.
  • Ability to obtain sales related licensure or registration as may be required by law.
  • Bachelor's degree in related field (preferred).
  • 5 years of experience leading service associates in a retail or consumer service industry (preferred).
  • 3 years of experience performing manager-on-duty responsibilities, including management of daily store operations and processes within and beyond assigned areas of responsibility (preferred).
  • Experience working in the home improvement retail sector (preferred).
  • Broad knowledge of interior/exterior product categories (e.g., flooring, cabinets, millwork, building materials, appliances, home décor, lighting, plumbing) (preferred).
  • Experience working with store computer systems (including but not limited to: Project Tool, Genesis, M2O, Thin Client, etc.) (preferred).
Responsibilities
  • Anticipating customer flow and work demand and redirecting efforts and schedules to ensure proper coverage when and where needed.
  • Planning for spikes in sales and ensuring the store has the in-stock position to support the demand.
  • Conducting safety walks, monitoring use of store power equipment, and coaching associates around safe work practices.
  • Leading a team of associates who work together to ensure our customers receive exceptional service while shopping in a clean, safe, well-stocked store.
  • Accountable for achieving sales and margin goals while driving operational efficiencies and maximizing overall customer satisfaction with the Lowe’s in-store experience.
  • Collaborating with peers on the store leadership team as well as the District Manager and Area support staff to assess the needs of our customers and develop the best methods for achieving service, sales, and operational objectives.
  • Rotating through Specialty and Operations assignments for the purpose of cross-training and development.

Company Stage

IPO

Total Funding

$136.1M

Headquarters

Mooresville, North Carolina

Founded

1946

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Increased headcount supports Lowe's expansion and service capabilities.
  • Focus on smart home products aligns with rising consumer preferences.
  • Growing DIY market presents opportunities for Lowe's extensive product range.

What critics are saying

  • Competition from Home Depot's same-day delivery may impact Lowe's market share.
  • Rising raw material costs could squeeze Lowe's profit margins.
  • Labor shortages may challenge Lowe's ability to maintain service levels.

What makes Lowe's unique

  • Lowe's launched the Aging in Place Program, offering age-friendly design products.
  • Partnership with Instacart enables one-hour delivery in select markets.
  • Origin21 brand introduces modern style exclusive products to Lowe's offerings.

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