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Full-Time

Support Services Coordinator

Posted on 6/28/2024

Wellist

Wellist

11-50 employees

Personalized navigation platform for holistic support

Consumer Goods
Data & Analytics

Mid, Senior

Boston, MA, USA

Category
Customer Support
Customer Success & Support
Required Skills
Communications
Requirements
  • Confidentiality and discretion
  • Strong communication skills
  • Fluency in English
  • Minimum three years of strong call center experience
Responsibilities
  • Provide timely, friendly, and supportive outreach to patients, employees, families, and hospital staff by phone, email, and/or mail
  • Create and share personalized support lists for patients, employees, and families utilizing Wellist’s directory of nonmedical resources
  • Complete custom resource searches as required to address the full breadth of user’s needs

Wellist offers a comprehensive platform for personalized navigation, awareness, and activation of resources and programs, utilizing omni-channel navigation and data-driven strategic insights. The company's mission-driven approach connects individuals and families to a wide range of support and resources, with a focus on whole-person care, including a national network of hyperlocal, clinically-tailored, and culturally relevant services.

Company Stage

Series B

Total Funding

$19.1M

Headquarters

Boston, Massachusetts

Founded

2013

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-4%

2 year growth

41%
INACTIVE