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Benefits Coordinator
Posted on 10/10/2022
New York, NY, USA
Experience Level
Desired Skills
Customer Service
  • Passionate about providing excellent customer service
  • A quick learner and thrive in a fast-paced environment
  • Highly organized and great at multitasking
  • Personally motivated by creating a diverse, equitable and inclusive workplace
  • Serious about your work, but not about yourself. Let's face it - the way things are going, you kind of need a sense of humor
  • 2 years of experience in employee benefits administration
  • A fundamental understanding of employee benefits and applicable laws
  • Excellent organizational and time management skills and strong attention to detail, with a particular focus on data quality & accuracy
  • A compassionate approach to customer service with employee situations while upholding policy
  • Superb written and verbal communication skills, with demonstrated ability to effectively explain complicated topics to all levels of employees
  • Discernment to handle sensitive and confidential matters appropriately
  • Administering our employee benefits programs, such as group health, flexible spending accounts, dental and vision, accident and disability, life insurance, 401(k), and wellness benefits
  • Assisting employees regarding benefit enrollments and questions
  • Maintaining benefits and wellness yello (Intranet) pages
  • Performing quality checks of benefits-related data
  • Ensuring distribution of required employee notices
  • Assisting with the open enrollment process and coordinating employee education meetings
  • Managing benefit invoicing, billing reconciliation, and ensuring benefit EDI file feeds are working accordingly
  • Partnering with Payroll to resolve deferral issues, and administration for all leave of absence, benefit and 401(k) deductions
  • Processing and administering leave-of-absence requests
  • Assisting Benefits Manager in completing benefits reporting and audit requirements
  • Other duties as assigned
Company Overview
Zocdoc is a technology company that provides better healthcare experience for millions of patients every month.