Full-Time
Clinical Liaison & Business Development Coordinator
Medical University of South Carolina
Health sciences university in Charleston, SC
No salary listed
Columbia, SC, USA
Remote
Must reside in the Columbia area; frequent local travel and occasional travel to the Charleston campus are required.
Bachelor's, Master's, PhD
Category
 Business & Strategy (1) |
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Required Skills
Nursing
Care Coordination
Basic Life Support (BLS)
Patient Education
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Requirements
- An active Registered Nurse license in South Carolina or eligibility through a compact state is required.
- A minimum of 3-5 years of clinical experience in an academic medical center, federal health system, or VA setting is required.
- The candidate must be able to build and manage professional relationships with senior clinical and administrative leaders.
- Strong communication, presentation, and organizational skills are required.
- The candidate must be able to work independently in a remote environment with minimal supervision.
- The candidate must reside in the Columbia, South Carolina area.
- Prior experience working with or within the VA health system is required.
- A Bachelor's degree in Nursing from an accredited school of nursing is required; a Master of Nursing or Doctor of Nursing Practice degree may be accepted in lieu of the Bachelor of Science in Nursing.
- Excellent written and verbal communication, mentoring and coaching, and organizational skills are required.
- The candidate must be able to develop, implement, and evaluate effective patient and staff educational programs.
- Creative and resourceful problem-solving and exceptional critical-thinking skills are required.
- Licensure as a registered nurse by the South Carolina Board of Nursing or a compact state is required.
- Current American Heart Association Basic Life Support certification or American Red Cross Basic Life Support for Healthcare Providers certification is required.
- The candidate must be able to obtain and maintain VA facility access credentials and badging.
Responsibilities
- Identify service gaps and unmet referral needs at Dorn VAMC across specialty and subspecialty care.
- Develop and execute a referral growth strategy aligned with ICCE priorities.
- Build and maintain relationships with Dorn VA referring providers, service chiefs, and administrative leaders.
- Track and report referral pipeline, appointment volume, and new service-line opportunities.
- Represent MUSC Health in VA leadership meetings, community-of-care forums, and partner engagement events.
- Facilitate referrals from Dorn VAMC to MUSC Health specialists by navigating scheduling, access, and authorization barriers.
- Serve as a clinical resource and point of contact for VA care-team members coordinating care at MUSC.
- Assist with patient navigation as needed to ensure continuity between the VA and MUSC Health.
- Support compliance with VA community-care referral requirements, including HSRM and TriWest processes.
- Serve as the representative of MUSC Health's ICCE in the Columbia market.
- Engage regularly with MUSC Midlands Division leadership to align on shared priorities and opportunities.
- Communicate proactively with the ICCE on market dynamics, partner needs, and growth opportunities.
- Represent MUSC at applicable VA and community health events in the Columbia region.
- Maintain accurate tracking of referral and appointment data using designated systems.
- Provide regular status updates and performance reports to the System Administrative Officer.
- Participate in weekly touchpoints with ICCE leadership and contribute to strategic planning.
- Support contract and workflow documentation as needed.
- Maintain a professional home-office environment.
- Travel frequently to Dorn VAMC and MUSC Midlands Division facilities in the Columbia area.
- Travel occasionally to the MUSC Health Charleston campus for ICCE meetings and training.
Desired Qualifications
- Familiarity with VA community care referral processes, including HSRM, TriWest, and the VA Mission Act.
- Experience in business development, care navigation, or provider relations.
- Existing relationships with Dorn VAMC clinical or administrative staff.
- Understanding of academic health system operations.
Medical University of South Carolina is a public academic health sciences university in Charleston, South Carolina. It offers bachelor's, master's, doctoral, and professional degrees through six colleges in dental medicine, graduate studies, health professions, medicine, nursing, and pharmacy.
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