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Full-Time

Workplace Experience Specialist

Confirmed live in the last 24 hours

Harness

Harness

501-1,000 employees

Intelligent software delivery and cloud cost management

Data & Analytics
Enterprise Software

Entry, Junior

London, UK

Must come into the London office daily.

Category
Administrative & Executive Assistance
Administrative Support
Customer Service & Reception
Required Skills
Agile
Communications
Customer Service
Requirements
  • Located in London and comfortable with coming into the London office daily
  • Prior experience in a Reception, Hospitality, or Customer Service role
  • Great customer service experience
  • Stellar communication skills and a high EQ, with an ability to strike the right tone in emails and verbal communications
  • Good technological literacy and ability to quickly learn and navigate new tools (MS Office, Google mail, Slack, Zoom, etc)
  • Demonstrated work experience in organizational and problem solving skills
  • Super-flexible, adaptable, practical, and agile
  • Ability to work independently, follow directions and work well as part of a team
  • Proactive and assertive approach to completing tasks and responsibilities; excel at anticipating needs
  • Excellent time management skills, ability to multitask and prioritize work.
Responsibilities
  • Fulfill front desk administrative duties including greeting visitors and employees, sign-ins, receiving and sending mail, accepting deliveries
  • Monitor freshservice tickets and following process to assign to the appropriate team member
  • Monitor and answer our voicemail inbox, transferring messages to the appropriate parties as needed.
  • Coordinate the content collection and updating of our knowledge sharing pages for internal team playbook and external employee information pages
  • Proactively and consistently keep high traffic areas in good care and order. Clean up as needed.
  • Escalate all facilities maintenance requests/issues to the Manager, Americas Workplace Design + Experience
  • Assist the Workplace leadership in coordinating in office events
  • Additional ad-hoc administrative duties

Harness offers intelligent software delivery and cloud cost management solutions, focusing on automating the Continuous Integration and Continuous Delivery (CI/CD) process. Its platform helps businesses streamline the software development lifecycle, while its Cloud Cost Management tool detects and addresses cost anomalies in real-time to optimize cloud spending. Operating on a subscription-based model, Harness serves a diverse range of clients, from large enterprises to startups, aiming to enhance software delivery efficiency while maintaining quality and security.

Company Stage

Series D

Total Funding

$575M

Headquarters

San Francisco, California

Founded

2017

Growth & Insights
Headcount

6 month growth

12%

1 year growth

15%

2 year growth

11%
Simplify Jobs

Simplify's Take

What believers are saying

  • The launch of AIDA (AI Development Assistant) enhances developer productivity by automating tasks like build failure resolution and security vulnerability detection.
  • The $150 million in new financing will enable Harness to expand its platform, integrate generative AI, and enter new geographic regions, offering significant growth opportunities.
  • Harness's subscription-based model ensures a steady stream of recurring revenue, making it an attractive option for long-term career stability.

What critics are saying

  • The competitive CI/CD market requires continuous innovation to maintain a leading position, posing a challenge for Harness to consistently outpace rivals.
  • Expansion into new markets and the integration of advanced AI capabilities may stretch resources thin, potentially impacting the quality and reliability of existing services.

What makes Harness unique

  • Harness stands out with its dual focus on intelligent software delivery and cloud cost management, offering a comprehensive solution that addresses both development efficiency and cost control.
  • The company's Cloud Cost Management (CCM) solution provides real-time cost anomaly detection, a feature not commonly found in traditional CI/CD platforms.
  • Harness's recent $150 million funding round underscores its financial stability and commitment to integrating advanced AI capabilities into its platform.

Benefits

Competitive salary and early-stage stock options

Comprehensive healthcare benefits

Flexible Spending Account (FSA)

Flexible work schedule

Employee Assistance Program (EAP)

Paid Time Off & Parental Leave

Monthly, quarterly, & annual social and team building events

TGIF-Off program

Remote office stipend

Monthly internet reimbursement

Monthly Food & Beverage Reimbursement Program