Full-Time
Workplace Experience Specialist
Confirmed live in the last 24 hours
Harness
501-1,000 employees
Intelligent software delivery and cloud cost management
Entry, Junior
London, UK
Must come into the London office daily.
- Located in London and comfortable with coming into the London office daily
- Prior experience in a Reception, Hospitality, or Customer Service role
- Great customer service experience
- Stellar communication skills and a high EQ, with an ability to strike the right tone in emails and verbal communications
- Good technological literacy and ability to quickly learn and navigate new tools (MS Office, Google mail, Slack, Zoom, etc)
- Demonstrated work experience in organizational and problem solving skills
- Super-flexible, adaptable, practical, and agile
- Ability to work independently, follow directions and work well as part of a team
- Proactive and assertive approach to completing tasks and responsibilities; excel at anticipating needs
- Excellent time management skills, ability to multitask and prioritize work.
- Fulfill front desk administrative duties including greeting visitors and employees, sign-ins, receiving and sending mail, accepting deliveries
- Monitor freshservice tickets and following process to assign to the appropriate team member
- Monitor and answer our voicemail inbox, transferring messages to the appropriate parties as needed.
- Coordinate the content collection and updating of our knowledge sharing pages for internal team playbook and external employee information pages
- Proactively and consistently keep high traffic areas in good care and order. Clean up as needed.
- Escalate all facilities maintenance requests/issues to the Manager, Americas Workplace Design + Experience
- Assist the Workplace leadership in coordinating in office events
- Additional ad-hoc administrative duties
Harness offers intelligent software delivery and cloud cost management solutions, focusing on automating the Continuous Integration and Continuous Delivery (CI/CD) process. Its platform helps businesses streamline the software development lifecycle, while its Cloud Cost Management tool detects and addresses cost anomalies in real-time to optimize cloud spending. Operating on a subscription-based model, Harness serves a diverse range of clients, from large enterprises to startups, aiming to enhance software delivery efficiency while maintaining quality and security.
Company Stage
Series D
Total Funding
$575M
Headquarters
San Francisco, California
Founded
2017
6 month growth
↑ 12%1 year growth
↑ 15%2 year growth
↑ 11%
Simplify's Take
What believers are saying
- The launch of AIDA (AI Development Assistant) enhances developer productivity by automating tasks like build failure resolution and security vulnerability detection.
- The $150 million in new financing will enable Harness to expand its platform, integrate generative AI, and enter new geographic regions, offering significant growth opportunities.
- Harness's subscription-based model ensures a steady stream of recurring revenue, making it an attractive option for long-term career stability.
What critics are saying
- The competitive CI/CD market requires continuous innovation to maintain a leading position, posing a challenge for Harness to consistently outpace rivals.
- Expansion into new markets and the integration of advanced AI capabilities may stretch resources thin, potentially impacting the quality and reliability of existing services.
What makes Harness unique
- Harness stands out with its dual focus on intelligent software delivery and cloud cost management, offering a comprehensive solution that addresses both development efficiency and cost control.
- The company's Cloud Cost Management (CCM) solution provides real-time cost anomaly detection, a feature not commonly found in traditional CI/CD platforms.
- Harness's recent $150 million funding round underscores its financial stability and commitment to integrating advanced AI capabilities into its platform.
Benefits
Competitive salary and early-stage stock options
Comprehensive healthcare benefits
Flexible Spending Account (FSA)
Flexible work schedule
Employee Assistance Program (EAP)
Paid Time Off & Parental Leave
Monthly, quarterly, & annual social and team building events
TGIF-Off program
Remote office stipend
Monthly internet reimbursement
Monthly Food & Beverage Reimbursement Program