Role Overview

We are seeking an experienced and highly skilled Technical Engagement Manager to join our team. The Technical Engagement Manager is responsible for ensuring the overall success and quality of strategic client engagements. The Technical Engagement Manager plays a key role in enabling our client in the successful usage and value actualization of our products. In addition, they support sales of new solution engagements to ensure client retention and continued revenue growth.

The Technical Engagement Manager, Drug Discovery, will facilitate a collaborative and productive working environment for both SandboxAQ and our partners while ensuring that the teams operate in accordance with the contract terms. This position will work closely with colleagues to lead engagements with senior members of the drug discovery ecosystem, including pharmaceutical companies, biotechs, academic institutions, independent software vendors, and startups. This role requires understanding of deploying emerging technologies in drug discovery and development. The Technical Engagement Manager will use domain knowledge to set milestones, delivery processes, and drive key strategic engagements with customers to drive adoption of next-generation AI/ML and quantum simulation technologies. The Technical Engagement Manager will be crucial in facilitating communication and collaboration with our client and across different teams within SandboxAQ, helping to align our internal strategies with our clients’ objectives. 

Core Responsibilities

• Deliver against client business requirements, with a focus on drug discovery simulation and optimization projects.
• Manage executive level client relationships and provide team oversight with internal and external team members.
• Direct and oversee multiple active client engagements, demonstrating versatility in managing projects in drug discovery and development. 
• Manage all aspects of the client engagement including requirements alignment, scope definition, status reports, project plans, training and resource management.
• Share with team members your expertise in drug discovery, biotech, and biopharma partnered projects, and enforce implementation best practices.
• Participate in operational issues related to specific engagements, including billings, expenses, staffing, utilization management, risk management, issue resolution management, etc.
• Drive incremental revenue through client relationship building and identifying additional opportunities for SandboxAQ.

About You

• Master’s Degree (or Bachelor’s Degree with equivalent experience) in chemistry, computational chemistry/biology, biophysics, biomedical science or closely related life-sciences domain expertise.
• 3 years experience with Master’s Degree (or 5 years with Bachelor’s Degree) in a research or engagement management focused role.
• Experience in the pharmaceutical and biotech industries preferred.
• Experience in the drug discovery and development process is necessary with experience in program management, technology implementation, or legal support for research programs preferred.
• Strong written and verbal communication skills, executive level presence and experience in facilitating research projects with academic,biotech, or pharmaceutical sectors. 
• Experience leading deeply technical customer-facing projects in drug discovery or emerging tech such as applications leveraging AI/ML models and/or computational methods in chem/bioinformatics, and quantum chemistry simulation 
• Enterprise level project management experience (SOWs, contract management, risk management, staffing) preferred, demonstrating the ability to adapt to different industry requirements, including but not limited to academic, biotech, or pharmaceutical sectors.
• Ability to perform in a fast growing environment typical of a start-up
• Passion to work cross-functionally with our partners to build credibility, trust, and respect to enable strong partnership and deliver the most value

The US base salary range for this full-time position is expected to be $142k - $233k per year. Our salary ranges are determined by role and level. Within the range, individual pay is determined by factors including job-related skills, experience, and relevant education or training. This role may be eligible for annual discretionary bonuses and equity.