Solutions Architect Intern @ Emsi

INACTIVE

Internship

Solutions Architect Intern

Posted on 3/19/2024

Emsi

501-1,000 employees

Labor market analytics and insights solutions

Data & Analytics

Consulting

AI & Machine Learning

Education

Moscow, ID, USA

Required Skills

Python

JavaScript

SQL

Requirements

Strong written and verbal communication skills
Understanding of API fundamentals and JSON structure
Familiarity with Structured Query Language (SQL)
Familiarity with a scripting language such as Python or JavaScript
Experience delivering customer support
Experience in making API requests and consuming API responses programmatically
Experience in developing SQL queries
Educational background in Management of Information Systems and Services, Business Operations Support and Assistant Services, Computer Science, or Information Technology

Responsibilities

Maintain a working knowledge of Lightcast’s various Data Delivery Products and services
Provide support and insights on product usage to Data Delivery clients
Provide renewal support and product experience to client services teams
Communicate product changes, updates, and enhancements to clients
Resolve any and all customer issues related to Data Delivery Products
Work with the product team to gather customer feedback to drive Data Delivery Product development

The Solutions Architects serve as the go-to technical Data Delivery resource across the organization, supporting Lightcast Data Delivery customers in post-sale integration into software applications and platforms. The ideal candidate has a strong customer service or client- facing background with a solid technical skillset to be successful within the scope of this Internship.

Major Responsibilities:

Maintain a working knowledge of Lightcast’s various Data Delivery Products and services.
Provide support and insights on product usage to Data Delivery clients.
Provide renewal support and product experience to client services teams.
Communicate product changes, updates, and enhancements to clients.
Resolve any and all customer issues related to Data Delivery Products, including API, Snowflake, and SFTP deliveries.
Work with the product team to gather customer feedback to drive Data Delivery Product development.

Skills/Abilities:

Strong written and verbal communication skills.
Ability to explain complex details in everyday terms, particularly with a client audience.
Ability to listen for and solve problems.
Understanding of API fundamentals, and JSON structure.
Familiarity with Structured Query Language (SQL).
Familiarity with a scripting language such as Python (preferred) or JavaScript.
Ability to learn and speak to API principles (e.g. authentication, authorization, rate limiting)

Education and Experience:

Experience delivering customer support, demonstrating effective communication skills and problem-solving abilities.
Experience in making API requests and consuming API responses programmatically.
Experience in developing SQL queries.
Educational background may include study in Management of Information Systems and Services, Business Operations Support and Assistant Services, Computer Science, or Information Technology

Lightcast is a global leader in labor market insights with headquarters in Moscow (ID) with offices in the United Kingdom, Europe, and India. We work with partners across six continents to help drive economic prosperity and mobility by providing the insights needed to build and develop our people, our institutions and companies, and our communities. Lightcast is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Lightcast has always been, and always will be, committed to diversity, equity and inclusion. We seek dynamic professionals from all backgrounds to join our teams, and we encourage our employees to bring their authentic, original, and best selves to work.

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Emsi

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At Lightcast, an innovator in labor market analytics, you'll be part of a team that integrates advanced data analysis and multiple data sources to create strategic insights for education, workforce, and economic development. The collaborative culture here emphasizes solutions that help prepare students for job markets, enable strategic recruitment, and enhance worker-job connections. This environment not only fosters professional growth but also places you at the forefront of data-driven decision-making in vital economic sectors.

Company Stage

Acquired

Total Funding

N/A

Headquarters

Moscow, Idaho

Founded

2000

Growth & Insights

Headcount

6 month growth

↓ -2%

1 year growth

↓ -3%

2 year growth

↑ 16%

Benefits

Work/life balance - We offer flexible work schedules that allow you a great work-life balance. We believe a healthy balance between home and the office best equips you to succeed in today’s world.

Vacation - Right off the bat, you receive two weeks of paid vacation time every year. These two weeks increase up to four, based on the longevity of your employment.

Health & wellness - Medical, dental, and vision coverage? You got it. For you and your dependents? You bet! We also provide 401K, life insurance, and short- and long-term disability.

Parental leave - Emsi is a family-friendly workplace. New mothers receive six weeks of paid leave and fathers receive two weeks so families can take the time to enjoy their new additions!

Holidays - Emsi offers over two weeks of paid holidays a year. We also close the office from Dec. 25th to Jan 1st.

INACTIVE