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Cloud Application Administrator
Posted on 10/5/2022
Clearwater, FL, USA
Experience Level
Desired Skills
Customer Service
  • Bachelor's degree from an accredited college or equivalent work-related experience with minimum 5+ years hands-on technical experience in a similar capacity
  • 3+ years with hands-on IAM, IGA or IDM experience
  • 5+ years administration in cloud systems
  • 3+ years in a technical project environment
  • Experience working in a regulated environment
  • Experience with cloud platform connection adapters (AD, Salesforce, etc)
  • Experience in SAML administration (OKTA, OneLogin)
  • Experience in automation/workflow systems
  • Experience in software and SaaS with an understanding of scripted languages (js, Powershell, bash)
  • Experience in JIRA and Smartsheets
  • High level technical understanding of cloud based, automation and analytical systems
  • Excellent administrative and planning skills
  • Strong time management skills with adaptability to manage multiple projects and priorities
  • Strong customer service skills
  • Administrate, configure, troubleshoot, and support IAM initiatives and solutions
  • Collaborate with KnowBe4 teams to help provide security/IAM best practices and design patterns
  • Develop and document environment topologies and standards
  • Provide an escalation point for complex issues
  • Ensure timely recovery from outages, performs root cause analysis, and implements preventative measures on owned systems
  • Seek opportunities to automate, document, share, educate, and improve processes
  • Gather requirements from internal clients and provide security/IAM technical expertise to the development of initiative requirements
  • Ensure that proposed and existing system architectures are aligned with organizational standards, goals, and objectives
  • Partner with PMO to compile requirements, workflow diagrams, and success metrics for relevant projects
  • Assist in the planning, design, and development of new capabilities and enhancements to existing applications
  • Work with team members and Project Managers to assist in setting direction and tone on cadence for project execution
  • Continue personal growth in the areas of technology, business knowledge, and KnowBe4 policies

501-1,000 employees

Security platform for security awareness
Company Overview
KnowBe4 enables your employees to make smarter security decisions, every day.
  • Financial Security - 3.5% 401k Matching, Company-wide Monthly Bonuses Up To $2,000 A Month, Employee Referral Bonuses, Employee Stock Purchase Program
  • Health and Wellness - Fully Paid Medical Insurance, Vision and Dental Plans, FSA (Flexible Spending Account), Free Gym Benefits Through Classpass, Virtual Yoga Classes, Free Fresh Fruit Delivered Weekly
  • Vacation, Time Off and Leave - Open Paid Time Off, National Holidays, Fully Paid Military Leave
  • Continuing Education - Tuition Reimbursement Up To $5,250 A Year, Certification Completion Bonuses Up To $10,000 A Year
  • Remote Work Options
  • Supporting Families - 8-weeks Fully Paid Parental and Adoption Leave, Breast Milk Shipping for Traveling Parents, Adoption Assistance, Fertility Assistance, Knowster Parents Employee Resource Group
  • On-site Life Coach
Company Core Values
  • Radical Transparency
  • Extreme Ownership
  • Culture of Celebration
  • Diversity & Inclusion
  • Global Exposure