Manager – Change Management

Job Description

• Lead the development and execution of end-to-end change management strategies for enterprise-wide initiatives, including technology transformations (e.g., HRIS, ERP, cloud, digital platforms) and organizational restructures.
• Conduct stakeholder analyses, change impact assessments, and readiness assessments to inform tailored change strategies. 
• Develop and deliver change plans covering communication, training, leadership engagement, resistance management, and reinforcement tactics. 
• Facilitate workshops, focus groups, and stakeholder engagements to support awareness, alignment, and buy-in. 
• Design and deploy communications and enablement materials that are targeted, clear, and compelling. 
• Collaborate closely with project managers, HR, IT, and business leaders to ensure change efforts are aligned with project goals and business outcomes. 
• Develop readiness and skilling content leveraging multiple modalities based on customer experience and learning development best practices  
• Document new ways of working and process flows as required to assist stakeholders with navigating future state of their role and the organization  
• Develop and monitor adoption metrics, assess risks, and adjust strategies to ensure sustained change and value realization. 
• Coach and support leaders at all levels to fulfill their roles in change and serve as visible sponsors.
• Contribute to the development of high-quality and timely deliverables   
• Utilize Agile Project Management frameworks and methods as needed 
• Lead and manage Sia resources on projects   
• Help develop and mentor consultants working within the business unit or on an account  
• Provide status reporting of progress, dependencies, issues, risks and overall program health   
• Coordinate with other initiatives to make sure there is a common understanding on timelines and other overlaps   
• Identify opportunities to provide or create additional client value   
• Contribute to internal areas such as recruiting, marketing, and more   
• Collaborate with internal and client project team members, and contribute to internal communications and readiness activity within the program team and with client groups    

Qualifications

• 7+ years’ experience leading business transformation engagements with successful outcomes in complex, global organizations   
• Bachelor’s degree required, Masters degree preferred
• Management Consulting experience required   
• Experience developing and implementing OCM strategies for multiple HRIS, and ERP implementations 
• Experience with HRIS (ORACLE HCM, Workday) and ERP (SAP S/4HANA) preferred 
• Organizational design and organizational effectiveness experience a plus 
• Pharmaceutical and / or manufacturing industry experience preferred  
• Experience and knowledge of project and change management principles and methodologies
  • Change Management certifications (e.g. PROSCI) preferred    
• Strong coaching and influencing skills; ability to influence others and move toward a common vision and/or goal   
• Ability to quickly build trust and value-based relationships with employees at all levels of the organization    
• Strong knowledge of Project Management frameworks- PMI, PMP or Scrum certifications preferred   
• Motivated by an entrepreneurial mindset and comfortable with ambiguity   
• Ability to facilitate project teams, guided by a strong understanding of group dynamics while driving results