Full-Time

Customer Care Representative

Call Center

Posted on 5/15/2024

Parallel

Parallel

11-50 employees

Cross-platform virtualization and remote access solutions


Entry

Remote in USA

Required Skills
Customer Service
Requirements
  • Age 21 or over
  • High School Diploma or equivalent
  • Valid Government-Issued Photo ID
  • Customer focused orientation
  • 1+ year Retail/Customer Service experience
  • Proficient in Microsoft programs
  • Ability to work quickly and prioritize tasks
  • Compliance with company policies and applicable laws
Responsibilities
  • Respond to and resolve customer questions, requests, and complaints via phone, email, chat
  • Serve as a patient and company advocate and educator
  • Maintain knowledge of state and local laws and documentation processes
  • Educate patients on registration processes and cannabis-based therapeutics
  • Record patient information and maintain patient database
  • Maintain caregiver paperwork in accordance with the State

This company stands out due to its leadership in cross-platform technology solutions, specifically enabling seamless access between different operating systems like Windows and Mac. Employees benefit from a committed environment focusing on delivering cutting-edge virtual desktop and application services. This workplace encourages professional growth and innovative thinking while offering vital solutions in remote access and computing versatility.

Company Stage

Seed

Total Funding

$5M

Headquarters

Bellevue, Washington

Founded

2006

Growth & Insights
Headcount

6 month growth

-15%

1 year growth

-15%

2 year growth

-15%