Full-Time

Commercial Tracking Analyst

Posted on 1/9/2025

HUB

HUB

5,001-10,000 employees

Data & Analytics
Consulting
Consumer Software

Junior, Mid

Irving, TX, USA

Category
Customer Success Management
Sales & Account Management
Required Skills
Customer Service
Data Analysis
Requirements
  • Requires a high school diploma or GED
  • Organized, responsible, detail orientated and thorough
  • Strong communication skills, both written and oral
  • Ability to work in a fast‐paced, multi‐tasking environment
  • Prior data analysis experience preferred
  • Knowledge of commercial mortgage agreements, lending, or familiarity with commercial insurance terminology preferred
Responsibilities
  • Review and input insurance documentation in proprietary loan‐insurance tracking system
  • Review commercial insurance documentation to ensure that coverages (Hazard and any other special coverage required) and deductibles, are adequate to protect the lenders interest
  • Recognize and note any coverage limitations not in line with lender specifications
  • Accurately complete all assigned tasks and/or additional tasks if needed
  • Analyze and process a multitude of client and program related reports
  • Identify and report areas of needed process improvement to immediate supervisor
  • Maintain a monthly assessment average of 90% or better
  • Maintain accurate training materials, to ensure adherence to all policies and procedures
  • Accurately handle inbound/outbound calls and email inquiries from client, borrower, or agent
  • Contact insurance companies to confirm insurance coverage and request additional documentation
  • Initiate and sustain communication with clients, agent, and employees, as needed
  • Maintain necessary relationship with clients and employees to ensure quality customer service standards are met
  • Maintain a working knowledge, grow expertise in mortgage insurance and lending
  • Other job responsibilities as assigned by management

Company Stage

Debt Financing

Total Funding

N/A

Headquarters

Chicago, Illinois

Founded

1998

Simplify Jobs

Simplify's Take

What believers are saying

  • Increased demand for cyber insurance presents growth opportunities for Hub.
  • AI integration in claims processing can reduce costs and improve customer satisfaction.
  • Blockchain technology can enhance transparency and reduce fraud in Hub's operations.

What critics are saying

  • Over-reliance on acquisitions may lead to integration challenges and cultural clashes.
  • Insurtech companies threaten traditional models, requiring Hub to innovate quickly.
  • Economic downturns could reduce demand for insurance, affecting Hub's revenue growth.

What makes HUB unique

  • Hub International's strategic acquisitions enhance its commercial and personal insurance offerings.
  • The company strengthens its specialty practices with industry-specific acquisitions.
  • Hub's expansion targets diverse markets, including construction and oil & gas.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Company Match

Paid Vacation

Flexible Work Hours

Professional Development Budget

Conference Attendance Budget

Unlimited Paid Time Off

Mental Health Support

Wellness Program

Phone/Internet Stipend

Home Office Stipend