Administrator III

Responsibilities:

• Provides system support for operating environment components such as databases, operating systems, network interfaces, storage systems, servers, and associated hardware.
• Verifies and approves plans for upgrading databases, recommends adding new structures or elements, and enables the use of data access tools and techniques to facilitate information access by business users.
• Verifies and approves plans for scheduled background logs and recovery backups, and coordinates with all stakeholders and users to deploy the same.
• Brings improvements in procedures and functions for accessing, maintaining, and populating databases; creating backups; managing access controls; and handling version upgrades.
• Acts as a senior Systems Administrator for enterprise applications by addressing system problems and enhancing system functionality based on stakeholder feedback.
• Provides expertise and day-to-day end-user support for CRM applications to all levels of the organization.
• Evaluates improvement recommendations and prioritizes changes/enhancements for improved system availability, reliability, and performance.
• Recommends and deploys structural changes to the operating environment in collaboration with infrastructure, information security, and vendor teams.
• Releases public area documentation and manages key information such as build and release procedures, dependencies, and notification lists.
• Works with application, system vendors, infrastructure, and IT solutions teams to assess operating environment requirements and ensure proper documentation.
• Assists in defining operating environment requirements, test cases, and action plans to ensure readiness for new installations or migrations.
• Participates in Change Advisory Board (CAB) meetings once a week as an acting member of the CAB.
• Creates and refines reports, dashboards, and processes to continuously monitor data quality and integrity, and assists users and stakeholders with analytics, report design, and management.
• Develops training materials and documentation, keeps materials up to date, coordinates new user and ongoing training sessions, and conducts trainings.
• Partners with stakeholders—including HR, Payroll, Finance, Audit, Benefits, Legal, associates, and vendors—to determine strategic needs, define functional/technical specifications, troubleshoot issues, and implement initiatives.
• Utilizes complex reporting tools to develop, document, and monitor cross-process data integration points in future-state business process designs; facilitates resolution of misalignment across process areas.

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Work Experience:

• Over 8 years of hands-on experience in Oracle Database installation, configuration, maintenance, upgrades, and patching, ensuring optimal performance and reliability across enterprise environments.
• Proven expertise in Disaster Recovery and High Availability solutions, including Oracle Real Application Clusters (RAC) and Oracle Data Guard, delivering robust business continuity and minimal downtime.
• Experience in shell scripting and automation. Strong written and verbal communication skills.
• Install, configure, and upgrade Oracle software and products.
• Apply patches and updates to maintain database security.
• Perform database backups and recovery operations.
• Monitor database performance and capacity for optimal scalability.
• Conduct performance analysis, tuning, and troubleshooting.
• Proactively address performance or availability issues from alerts.
• Document configuration, maintenance, and troubleshooting processes.
• Support weekend on-call rotation (every 8–10 weeks) and out-of-hours projects.

Education:

• Bachelor’s degree in computer science, Information Technology or any other related discipline or equivalent related experience.

Preferred Certifications:

• Oracle DBA Certification.

Skills and Knowledge

Behavioral Skills:

• Critical Thinking
• Detail Oriented
• Impact and Influencing
• Interpersonal Communication
• Multitasking
• Problem Solving
• Time Management

Technical Skills:

• Identity & Access Management
• Database Administration
• IT Support like Software & Hardware Installation, Troubleshooting
• Software Validation
• Systems Integration
• IT Regulatory Compliance like SOX Compliance

Tools Knowledge:

• Software Configuration Management Tools like Ansible, Puppet
• Citrix technologies like XenDesktop, XenApp, XenServer
• Operating Systems & Servers like Windows, Linux, Citrix, IBM, Oracle, SQL
• Enterprise Resource Planning (ERP) Systems like Sage, ASW, SAP
• Software like Case Management System, HR Information Systems, Kronos(Timekeeping Software), PHS Health and Safety Management System
• Java Frameworks like JDBC, Spring, ORM Solutions, JPA, JEE, JMS, Gradle, Object Oriented Design
• Microsoft Office Suite
• Relational Database Management System (RDBMS) Software
• Customer Relationship Management (CRM) Systems like Salesforce Marketing Cloud, Sales Cloud
• Internet Protocols like DNS, HTTP, LDAP, SMTP, Easy DNS, No IP

What Cencora offers

​Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Affiliated Companies

Affiliated Companies: CENCORA BUSINESS SERVICES INDIA PRIVATE LIMITED

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned