Voice System Administrator

Job Description:

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

RIS I is the delivery of regional IT services to the end user. We offer support of end user devices including desktop, workplace peripherals, and voice and video devices. We support local and campus area networks, including wireless and cable plant.

AT&T has an opening for a Voice System Administrator to provide hardware engineering expertise to analyze complex hardware systems, hardware design, architecture, network design and other technical hardware issues.

This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

Description of Job Duties/Responsibilities:

• Providing hardware maintenance support, both preventative and remedial.
• Deploying, Installing, and Implementing hardware. 
• Preparing specifications for hardware by analyzing documented and derived system requirements.
• Conducting site surveys.
• Preparing engineering plans and site Technical Design Packages.
• Configuring (and documents configuration of) computers, networking devices, and various peripheral equipment. Preparing site installations and test reports.
• Ensuring that problems have been properly identified and solutions will satisfy the user’s requirements.
• Preparing reports and recommendations concerning existing and emerging hardware technologies.
• Providing specific input to the hardware components of system design to include end-user devices, servers, networking devices, data storage devices, and specialized processors.
• Must have excellent communication, interpersonal, and leadership skills.
• They coordinate with team members – those in project management, security, asset management, customer service or help desk departments – to solve problems and manage projects.
• Conflict resolution, analytical, and decision-making skills are crucial to the position as well.
• Must have demonstrated experience with Cisco Unified Communication Manager and networking; knowledge of Land Mobile Radio, e911 systems, and video teleconferencing a plus.

Required Clearance: TS/SCI with polygraph. (#ts/sci) (#polygraph)

Required Qualifications: Five (5) years of experience as an SA in programs and contracts of similar scope, type, and complexity are required. Bachelor’s degree in Computer Science, Information Assurance, Information Security System Engineering, or related discipline from an accredited college or university is required. (NOTE: Five (5) years of SA experience may be substituted for a Bachelor’s degree).   DoD 8570 IAT Level 2 Certification

Ready to join our team? Apply today!

Our Voice System Administrator (SA1) (Government) earns between $62,800 - $101,600 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage

• 401(k) plan

• Tuition reimbursement program

• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

• Paid Parental Leave

• Paid Caregiver Leave

• Additional sick leave beyond what state and local law require may be available but is unprotected · Adoption Reimbursement

• Disability Benefits (short term and long term)

• Life and Accidental Death Insurance

• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

• Employee Assistance Programs (EAP)

• Extensive employee wellness programs

• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:

Time Type:

Location:

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.