Full-Time
Sr IT Business Analyst-ADMS/OMS
Public Service Enterprise Group
Compensation Overview
$91.1k - $144.2k/yr
No H1B Sponsorship
South Plainfield, NJ, USA
Hybrid
Hybrid role; onsite 5-8 days per month, with flexible remote days.
Category
 Business & Strategy (2) |
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Requirements
- Bachelors Degree in Information Technology, Computer Science, Computer Engineering, Math or a related technical field with 5+ years relevant experience within the information technology field
- Without a Bachelor’s degree, you must have 10+ years of relevant experience within the Information Technology field
- Department of Energy’s regulation 10 CFR 810 is required.
Responsibilities
- Managing and improving our systems to meet user and business needs.
- Understanding and documenting business requirements, performing quality assurance, and setting up reporting.
- Analyze data, identify gaps, and make recommendations to improve business outcomes and customer experiences.
- Partner with information technology and other key stakeholders to define requirements and suggest improvements to existing business processes.
- Works with Product Owner to plan for product execution, including organizing activities required to achieve Product goals, and garnering engagement from necessary parties.
- Identify and capture business problems and nonfunctional requirements, and document a desired future state that meets business objectives.
- Supports prioritizing of requirements with Product Owner and LOB to meet product goals and objectives.
- Work with internal customers, including Operations and other distribution departments to develop tool requirements to achieve core business functions.
- Own quality assurance process of incidents and project requirements by documenting, defining and executing test descriptions.
- Provide specific contributions as directed by Technology Product Owner.
- Consistently demonstrate professional, positive, and approachable attitude, demeanor and discretion.
- Own functional specifications and serve as a functional expert with a deep understanding of business needs on product capabilities by defining business requirements, performing quality assurance & define reporting and alerting requirements.
- Own and develop day to day relationship with partners, working with them to optimize and enhance integration as well as establish a deep understanding of our customers’ business and functional needs.
- Provide product expertise regarding functional needs and processes.
- Align and support with strategic direction of broader IT organization.
- Contribute to the strategic vision/plans and identify product enhancements that improve customer experience and simplify current landscape.
- Facilitate and coordinate external benchmarking/best practice efforts and relationships with other business organizations.
- Responsibilities may shift based on strategic goals, emerging technologies, operational requirements, or leadership direction.
- Partner with SMEs and stakeholders to define business and system.
- Support Technology Owners in planning product execution and achieving product goals.
- Identify business problems and document future-state solutions.
- Assist in prioritizing requirements with IT leadership and line-of-business teams.
- Work with internal customers to develop tool requirements for core business functions.
Desired Qualifications
- Prior experience within an Electric Utilities ADMS application specifically Outage Management System (OMS) and/or mobile work management system.
- Prior Electric Distribution Operations experience
- Ability to proactively communicate business processes and needs in a clear, succinct, and relevant way.
- Experience in a team lead role through projects and other work planning experiences
- Strong leadership and influence skills.
- Ability to work through issues independently with successful outcomes
- Excellent teamwork, facilitation, relationship building, and negotiation skills.
- Ability to proactively communicate technical topics in a clear, succinct, and relevant way.
- Demonstrated ability to perform assigned work proficiently
- Demonstrated ability to effectively interact with external constituent groups and customers