Certified Nursing Assistant

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Work Shift: Full-Time 40 hrs. per wk. M-F Days

Work Location: University of Miami Hospital & Clinics - Doral UHealth - Perioperative Services (UPAC)

1.    Provides for patients’ personal hygiene by giving bedpans, urinals, baths, backrubs, shampoos, and shaves, and assisting with showers. 
2.    Assists with meals and feeds patients, ambulates, turns, and positions patients, and provides fresh water and nourishment between meals. 
3.    Administers enemas, douches, non-sterile dressings, surgical preps, ice packs, heat treatments, therapeutic and sitz baths, and applies restraints. 
4.    Performs sugar and acetone urine testing, specimen collection, and post-mortem care. 
5.    Answers patients’ call lights and requests promptly. 
6.    Maintains a safe and attractive environment for patients and staff and transports patients and equipment.
7.    Reports patient conditions to the assigned nurse to ensure professional assessment.
8.    Measures and records food and liquid intake and output, and checks and records vital signs.
9.    Provides patient help with walking, exercising, and moving in and out of bed. 
10.    Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS        

Education:
High school diploma or equivalent 

Certification and Licensing:
Certification in relevant specialty or field 

Experience:
Minimum 1 year of relevant experience 

Knowledge, Skills and Attitudes:
•    Skill in completing assignments accurately and with attention to detail.
•    Ability to analyze, organize and prioritize work under pressure while meeting deadlines.
•    Ability to process and handle confidential information with discretion.
•    Ability to work evenings, nights, and weekends as necessary.
•    Commitment to the University’s core values.
•    Ability to work independently and/or in a collaborative environment.

Department Specific Functions – Doral Perioperative Services

CNA Duties
•    Observes and reports patient’s status and needs.
•    Obtains weights and vital signs, reporting results to nursing team.
•    Obtains specimens from nursing staff for transport to lab or designated department.
•    Operates all equipment in a safe manner.
•    Alerts appropriate RN team members as emergencies arise, or when changes in patient status are noted.
•    Gathers equipment that will be needed to control emergency patient care situations.
•    Demonstrates age specific competencies.
•    Participate in quality improvement initiatives.
•    Retrieves patient from waiting room and directs them to appropriate clinic room.
•    Assists with patient transport to and from department as needed.
•    Provides patient and family centered care, by assisting families of patients, providing updates as needed.
•    Cleans clinic room and patient care area equipment as needed between patients.

Clerical and Administrative Duties
•    Responsible for clinical and clerical functions of the respective unit.
•    Performs secretarial duties for the unit including but not limited to faxing, copying, mailing, and typing any essential material.
•    Answers telephone promptly and courteously using proper telephone etiquette and routes calls and messages appropriately.
•    Ability to work both in the clinical and clerical setting.
•    Maintains chart organization per established procedures.
•    Maintains the orderliness of medical records in the electronic health record by ensuring accuracy of any outside records that are uploaded to the system.
•    Requests results, labs, and other patient-related records from outside offices.
•    Follows-up with patients to ensure that pre-op testing is done in a timely manner according to the scheduled date of surgery.
•    Contacts surgical patients for their scheduled arrival time and location the day before surgery.
•    Adheres to HIPPA standards.
•    Follows-up with medical doctor’s offices to ensure that all of the pre-op results are sent to the UPAC department in a timely manner to ensure that the patent can proceed with the scheduled surgical procedure.
•    Communicates closely with the RNs and APPs to ensure that the correct results/records have been obtained, reviewed, and finalized in a timely manner.
•    Reviews clinical records for completeness and to identify missing data (labs, EKGs, X-Rays, Cardiac Testing, Medical Clearances, etc.) in a timely manner to ensure that the patient can proceed with the scheduled surgical procedure.
•    Communicates with RNs, APPs, and Manager in a timely manner regarding missing reports.
•    Communicates concerns and changes to RNs, APPs, and Manager.
•    Delivers medical reports to RNs and APPs for review.
•    Accesses the computer system to obtain medical records, including UChart, Lab Corp, Quest etc.
•    Maintains effective communication with patients, physicians, RNs, APPs, and staff members.
•    Implements appropriate preventative measure for patients identified with safety risks (i.e. falls).
•    Schedules follow-up appointments and consults ensuring patient has appropriate information and provide as needed.
•    Assists with scheduling as needed for labs, or clinic appointments as needed.
•    Retrieves and/or assists clinical personnel in retrieving diagnostic studies as needed.
•    Retrieves and prints schedules for the next day.
•    Orders supplies for supply room as needed.
•    Maintains area stocked with the necessary supplies and forms.

Professional Accountability
•    Consistently maintains complete confidentiality of all medical, financial, computer, and other sensitive materials to maintain patient privacy.
•    Acts as a role model and always maintains a professional demeanor.
•    Develops and maintains clinical competency.
•    Maintains professional certifications and licensure in active status.
•    Maintains documentation of continuing education requirements.
•    Attends all mandatory in-services and departmental meetings.
•    Actively supports and participates in performance improvement activities.
•    Seeks/accepts training to learn new skills and maintain current competencies.
•    Practices within the guidelines and scope of a certified nursing assistant.
•    Displays courtesy toward customers by introducing self and addressing customer by name.
•    Meets customers’ expectations by listening to them, demonstrating sensitivity, and awareness of others.
•    Follows through to ensure that established expectations are satisfied; keep customers informed of progress.
•    Works effectively and cooperatively in groups/teams to ensure quality patient care.
•    Communicates effectively with the manager and other members of the interdisciplinary team.
•    Attempts to resolve patient, physician, and visitor complaints and refers unresolved issues to managers.
•    Demonstrates dependability and reliability by promptly reporting to work when scheduled.
•    Serves as a mentor and role model.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

DEPARTMENT SPECIFIC QUALIFICATIONS        

Skills:
Bilingual skills are preferred.
Detail-oriented with excellent organizational skills.
Ability to multi-task.
Strong communication skills: able to communicate clearly and concisely, verbally and in writing.
Interpersonal Skills: able to work effectively with other employees, patients, and external parties.
Computer Skills: Demonstrates proficiency in PC applications.

Certification and Licensing:
Current American Heart Association (AHA) Basic Life Support (BLS) for healthcare providers Certification

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

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