Full-Time
Patient Coordinator
Wave Dental Professionals
No salary listed
Dearborn Heights, MI, USA
In Person
Category
 Medical, Clinical & Veterinary (1) |
|---|
Required Skills
Customer Service
Requirements
- At least one year of dental office experience is required.
- A high school diploma or equivalent is required.
- At least one year of related experience and/or training, or an equivalent combination of education and experience, is required.
- Experience with dental insurance verification, claims, and billing is required.
- Knowledge of PPO and Medicaid insurance is a plus.
- Strong scheduling and organizational skills are required.
- The candidate must be comfortable working in a busy, high-volume dental environment.
- Alternating Saturdays are required.
Responsibilities
- Welcome patients and provide a professional experience from check-in through check-out.
- Schedule and coordinate patient appointments and treatment.
- Coordinate referrals and complex treatment schedules.
- Verify dental insurance benefits and eligibility.
- Submit and follow up on insurance claims.
- Collect patient payments and explain financial policies.
- Follow up on outstanding patient balances.
- Maintain accurate patient records and appointment information.
- Communicate with clinical team members to ensure a smooth patient experience.
- Help keep the front office running efficiently.
Desired Qualifications
- Previous dental front-office experience is strongly preferred.
- Experience with Open Dental is preferred.