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Health Information Manager

Posted on 6/27/2024

Charlie Health

Charlie Health

1,001-5,000 employees

Virtual intensive outpatient mental health care


Remote in USA

Healthcare Administration & Support
Medical, Clinical & Veterinary
Required Skills
Customer Service
  • Associates Degree or equivalent in release of information experience
  • 2 years experience in mental health medical records department or related fields
  • Experience in a healthcare setting
  • Experienced use of email, phones, fax, copiers, MS Office, and other business applications
  • Ability to prioritize multiple tasks in a fast-paced environment
  • Maintain strict confidentiality
  • Attention to detail for accurate medical records
  • Professional verbal and written communication skills in English
  • Work authorization in the United States with native or bilingual English proficiency
  • Familiarity with cloud-based communication software
  • Not available for candidates in CA, NY, and CO
  • Hybrid work schedule for candidates living within 45 minutes of a Charlie Health office
  • Serve as the dedicated point of contact for all Release of Information processes
  • Monitor and aggregate activity from various sources
  • Ensure adherence to guidelines and regulations
  • Provide sensitive customer service
  • Maintain accurate logs and accounting of disclosures
  • Support compliance with HIPAA and state privacy laws
  • Organize team's time effectively
  • Analyze and provide accurate data for monthly KPIs
  • Complete evaluations and set goals for direct reports
  • Communicate feedback and concerns to HIM Director
  • Adhere to company policies and procedures
  • Assist with other duties as required

Charlie Health provides a virtual Intensive Outpatient Program (IOP) for adolescents and young adults, leveraging virtual technology to offer evidence-based, personalized treatment plans for various high-acuity mental health conditions. The program integrates supported groups, individual therapy, and family therapy to deliver comprehensive care through virtual IOP sessions.

Company Stage


Total Funding



Bozeman, Montana



Growth & Insights

6 month growth


1 year growth


2 year growth