Full-Time

Artificial Intelligence

Artificial Intelligence, Engineering Manager

Posted on 11/30/2025

Bank of America

Bank of America

10,001+ employees

Global banking, investing, and wealth management

No salary listed

Charlotte, NC, USA + 1 more

More locations: Addison, TX, USA

In Person

Category
Engineering Management (1)
Required Skills
TCP/IP
Kubernetes
Microsoft Azure
Python
Git
SQL
Java
Docker
AWS
Terraform
Ansible
REST APIs
Linux/Unix
Requirements
  • 5+ years of experience with managing high output data science or solution engineering team
  • 7+ years of experience with AI/LLM and machine learning design, testing, implementing, evaluating regulatory requirements, and maintaining robotics/automation services
  • 3+ years of knowledge with Microsoft, AWS, Google AI\LM technologies
  • Strong proficiency in engineering solutions for global highly regulated financial or healthcare industry platforms
  • Knowledge of enterprise-wide design concepts, test plan development, and implementation processes
  • Knowledge of the Microsoft 365 Cloud ecosystems, incl. services and technologies such as Azure, Purview, Defender, M365 Admin Center, etc.
  • Working networking knowledge, DHCP, TCP/IP, WINS, subnetting, firewalls
  • Experience with creating engineering blueprints, detailed designs and author documents and test plans
  • Self-starter, critical thinker with proven ability to deal with granular requirements yet see things holistically and strategically
  • Effectively contribute to design and development of solutions through the entire product lifecycle
  • Effective at time management so as to deliver quality solutions on time
  • Strong troubleshooting and problem-solving skills
  • Ability to shift and pivot with changing responsibilities
  • Strong interpersonal skills with excellent verbal and written communication, able to communicate effectively to senior leadership
  • Comfortable sharing ideas and concepts in a highly collaborative team
  • Have experience with ITIL foundational and Agile process methodologies
  • English Speaking/Writing
  • Excellent written and verbal skills
  • Strong dedication to quality customer service
  • Excellent analytical and problem-solving skills
  • Exceptional organizational and analytical skills with high attention to detail
  • Possess a personal sense of urgency and the ability to handle a fast-paced environment
  • Ability to work with business and technical teams to build requirements and technical artifacts
Responsibilities
  • Builds and manages teams by performing financial activities to inform workforce strategy and hiring practices, setting and tracking maturity and quality objectives, and training employees/teams to address feedback and achieve quality and performance objectives
  • Facilitates performance and career development of employees/teams through performance reviews, coaching, and creating development plans that are needed to build competencies and skills
  • Manages solution delivery and application performance in production (app health, resiliency, performance, security, enterprise data management standards, audit exams and reviews), ensuring all relevant risk, financial, and compliance policies are met
  • Manages relationships with business and technology partners and leads and creates followership in Communities of Practice in the organization
  • Contributes to the technology strategy for their technical domain
  • Creates an inclusive and healthy working environment and helps to resolve organizational impediments/blockers
  • Ensures that execution is aligned with product strategy by working with product management and other stakeholders
  • The AI Engineering Manager (Productivity Intelligence) leads solution onboarding of 3rd party AI solutions, engineering and integration into existing productivity productions, model use development/registration, and performance metrics/reporting aligned to AI responsible use.
  • This role involves guiding teams, collaborating with stakeholders, and ensuring the successful implementation of AI models using on-premise and cloud environments.
  • Providing technical expertise related to on-prem and cloud, AI models and MLOps operations.
  • This role includes assessing and coordinating third-party software and AI/LM services and certifying them for use in the Productivity environment.
  • Responsible for 3rd party (i.e., Microsoft, Google, AWS, Adobe) infrastructure and control engineering, management, and support of global services with careful regard to availability, connectivity, performance, compliance, and security.
  • Provide expert guidance on AI\LM, including architecture, development, and deployment best practices.
  • Responsible for 3rd level model development and design registration for Productivity products containing AI and LMs.
  • Participate and oversee efforts in audits related to global AI/LM + machine learning products and services.
  • Have deep understanding of Microsoft and Azure AI/LMs services, including Copilot Studio, Copilot Chat, M365 Copilot, MS Defender, MS Purview, Enterprise Data Protection, Azure Responsible A I.
  • Support business and client group requirements for access, and solution administration.
  • Help define test strategies for migrations and translations of configurations to mitigate outages and loss of service.
  • Monitor and optimize the performance of AI solutions, ensuring they meet business requirements and SLAs.
  • Help define and develop project plans (Define, roughly create, status and update).
  • Work with a project team (Project Managers, Product Manager, System Administrators, Architects, and Stakeholders) in a high communication standard manner.
  • Write technical documents, and alter existing technical documents
  • Will be working in detailed change management processes and configuration processes.
  • Identify and mitigate potential risks associated with AI projects, including data privacy, security, and ethical considerations.
Desired Qualifications
  • Knowledge and application of controls to meet regulatory requirements including responsible use of AI/LMs
  • Expert in Copilot Studio, including agent onboarding and compliance, supervision, security controls
  • Expert in Copilot Chat, M365 Copilot, including compliance, supervision, and security controls
  • Knowledge of Azure Open AI, Chat-GPT, and Microsoft LM Orchestration Engine
  • Knowledge of Adobe Firefly capabilities and controls

Bank of America provides a full range of financial services to individuals, small businesses, and large corporations, including banking, investing, asset management, and risk management products. Customers access services via branches, online and mobile banking, and advisory and trading capabilities across consumer banking, wealth management, corporate and investment banking. Its breadth, scale, and global reach enable cross-service solutions and large-scale operations that few peers match. Its goal is to be a trusted, full-service financial partner helping customers manage money, grow assets, and navigate risk.

Company Size

10,001+

Company Stage

IPO

Headquarters

Charlotte, North Carolina

Founded

1904

Simplify Jobs

Simplify's Take

What believers are saying

  • Q1 2026 net income hit $8.6 billion with EPS of $1.11 beating estimates.
  • Digital initiatives drove $30.3 billion revenue up 7-10.7% year-over-year.
  • Efficiency ratio improved to 61.22% with 16% return on tangible equity.

What critics are saying

  • CFPB sues Bank of America December 2024 for Zelle fraud enabling scams.
  • Chime erodes deposits with 4.3% APY versus BAC's 0.01-4.2% rates.
  • Federal Reserve June 2026 cut to 3.5% slashes $2-3 billion NII annually.

What makes Bank of America unique

  • Bank of America serves 56 million U.S. consumer relationships with full banking and wealth management.
  • Leads globally in corporate investment banking and trading services.
  • Merrill Lynch dominates wealth management among top institutions.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Vacation

Paid Sick Leave

Flexible Work Hours

Remote Work Options

Professional Development Budget

Conference Attendance Budget

Company News

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Herbalife has raised $800 million through a junk-bond sale to refinance existing high-interest debt. The nutrition-focused multilevel-marketing company sold seven-year senior secured notes at a 7.75% yield, led by Bank of America. The proceeds will be used to repay bonds due in 2029 that carry a 12.25% interest rate, significantly reducing Herbalife's borrowing costs. The successful offering comes a month after the company shelved a loan offering due to market volatility, taking advantage of a recent rebound in investor demand for risky debt.

Yahoo Finance
Apr 14th, 2026
Bank of America reports earnings Wednesday, revenue expected to rise 5.8% year on year

Bank of America will report earnings on Wednesday before market open. Last quarter, the company beat revenue expectations with $28.55 billion, up 7.1% year-on-year, though it only narrowly exceeded earnings per share estimates. Analysts expect revenue to grow 5.8% year-on-year this quarter, an improvement from the 4.7% increase recorded in the same period last year. Analyst estimates have remained largely unchanged over the past 30 days. The bank's shares have risen 13.5% over the last month, outperforming the 9.1% average gain across the banking sector. Analysts have set an average price target of $60.56, compared to the current share price of $53.37. Bank of America historically tends to exceed Wall Street's expectations.

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Apr 13th, 2026
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National Today
Apr 9th, 2026
CCLA Investment Management acquires $124M stake in Bank of America with 2.2M shares

CCLA Investment Management acquired 2,254,107 shares in Bank of America Corporation during the fourth quarter of 2025, valued at approximately $123.95 million, according to a 13F filing submitted on 9 April 2026. The position represents roughly 2% of CCLA's total investment portfolio, making Bank of America the firm's 23rd largest holding. The acquisition signals institutional confidence in Bank of America's long-term prospects and demonstrates continued investor interest in major US financial institutions. The purchase establishes Bank of America as one of CCLA's top 25 holdings, reflecting the investment management firm's belief in the bank's valuation and growth potential despite broader economic uncertainty.

Yahoo Finance
Apr 9th, 2026
BofA lifts Broadcom target to $450 on $35B+ Google, Anthropic supply deals through 2031

Bank of America has reiterated a buy rating for Broadcom stock with a $450 price target following new supply agreements with Google and Anthropic revealed in an 8-K filing. Broadcom shares rose 4.28% to $348.27 on the news. Under the agreements, Broadcom will develop custom Tensor Processing Units for Google through 2031 and supply networking components for AI infrastructure. Anthropic will access approximately 3.5 gigawatts of AI computing capacity starting in 2027, which analysts value at over $35 billion. Bank of America analyst Vivek Arya said the deals solidify Broadcom's position as Google's main TPU design partner and address concerns about insourcing. Analysts expect Broadcom's AI accelerator market share to grow from under 10% in 2025 to approximately 15% by 2027.

INACTIVE