Assistant Regional Manager

Job Description

The aim of this position is to help ensure the outstanding planning, preparation and delivery of a number of German-teaching summer camp programmes, along with the development of Alpadia’ German academic course. 

It is an exciting, demanding and rewarding position. The position holder will directly affect the quality and success of their camps through their own performance and decisions. The success of the position depends heavily on the constructive and professional cooperation with the German Regional Manager, as well as the leadership teams of each German-teaching Alpadia summer camp. 

During the summer, the Assistant Regional Coordinator will take an active part in training Alpadia’s seasonal staff and support the local camp management teams in-person and remotely, as needed. They are also needed to support the setup and breakdown of camps during the first and last weeks of the summer (June 15-22, August 2-9) - these weeks require the ability to drive a minibus and a high level of self-sufficiency and stress management. 

Main activities/duties

DURING SUMMER 

Line Management 

• Support the camp management teams to ensure they are effective, and able to maximize the student experience 

• Monitor Student Feedback Forms responses each week, taking note of student feedback concerning the academic program.  

• Working with the German Regional Manager, assist in the performance management of all staff including; instances of discipline, grievance and capability 

• Cover management positions in camps as necessary 

• Support the recruitment and selection of camp staff if still required 

• Work with the recruitment team to ensure frontline staff members are efficiently deployed across the portfolio 

• Working with recruitment team, ensure all staff records and original documents are compliant 

Logistics 

• Schedule weekly check-in calls with the Activity Managers of each camp to go over the week’s programmes, and any outstanding issues, remaining preparations and other emerging questions 

• Support the camp teams to ensure physical and internal resources (such as itineraries or session plans) are in place to successfully deliver the programme 

• Support the team to ensure that external provider services are of sufficient quality and quantity to successfully deliver the programme (e.g. coaches, catering, premiums, etc.) 

• Support the team with the use of logistical tools including the Activity Planner, Accommodation Plan, Catering Requests, Attendance System, etc. 

Quality and Incident Control 

• Support the monitoring, control and resolving of client and customer care issues 

• Working with the German Regional Manager, monitor and assist in the resolution of any safeguarding concerns 

• Work closely with our hosts and providers to maintain a positive partnership and resolve any issues that arise for them 

• Support the adherence and compliance with wider ALPADIA standards (including branding, planning, quality of activities, weekly pictures, testimonials for social media, student feedback, agenda use, etc.) 

• Assist in completing camp safety audits and implement follow up action 

• Ensure the attendance and absenteeism system is properly prepared, used and monitored at line managed camps  

Cost Control 

• Assist in the updating of relevant camps' Purchase Order system 

• Review invoices for approval 

Post-season 

• Take part in analysing feedback forms 

• Contribute to the continuous improvement plan via reviews and updates of key policies, processes, structures and documents 

• Support for Alpadia SA in Europe where requested 

Miscellaneous 

• Other administrative tasks as required 

Qualifications

 Requirements of the role 

Essential 

• Ability to lead, motivate and inspire others 

• High level self-sufficiency, growth mindset, and proven track record of solution-oriented problem-solving skills  

• High physical, mental and emotional resilience 

• High energy level, excitement and comfort speaking in front of large groups 

• Experience of managing in a young learner language camps/schools 

• Excellent interpersonal skills with the ability to interact with key stakeholders and build positive relationships 

• Experience of using Microsoft Office packages, notably Excel, Outlook and Word  

• Excellent organization and time management skills, with the ability to work independently, prioritize and meet deadlines 

Desirable 

• Experience in teaching German as a foreign language 

• Fluency in German (written and oral) 

• Experience of managing operations of summer youth programmes 

• Experience in language teaching 

• DaF qualification, or equivalent relevant experience 

• Experience in recruitment and selection 

• Experience and/or qualifications relevant to health, safety and student welfare 

• Experience working in a customer service setting 

• Experience of designing and delivering staff training programmes, ideally in a high volume, seasonal organization 

Additional Information

We offer you:

• Competitive salary
• Role training and the opportunity to learn new skills
• An unforgettable experience in a dynamic atmosphere
• An international working environment
• Attractive bonus options for returners and the possibility of career progression

Miscellaneous: 

• Fixed Term contract running from June 2026 to mid August 2026. During summer frequent travel to line managed camps will be necessary. The organisation will cover travel expenses. 
• Accommodation can be provided during the summer if necessary. 
• We are committed to the safety and wellbeing of our students therefore all staff employed will be required to provide an extended background check / certificate of good conduct
• Equality and diversity is part of our core purpose. Alpadia summer schools are for everyone. This applies to both our students and our brilliant team of staff.

How to Apply

Please apply with CV and cover letter. Please note, we have multiple roles available, and this vacancy will remain open until all positions are filled. We recommend that you apply at your earliest convenience. Only applicants invited to an interview will receive a reply.

Equal Opportunity Statement

At Alpadia Language Schools, we are committed to working in a diverse organisation and strive to provide equality of opportunity for all. We encourage and welcome applications from individuals, regardless of age, disability, sex, sexual orientation, gender reassignment or identity, pregnancy and maternity, race, religion or belief and marriage and civil partnership. If as a disabled applicant (as defined under the Equality Act 2010) you would like to request that your application is considered under Guaranteed Interview Scheme (GIS) please let us know using this form.

Compensation: 2900 to 3200 (EUR) (MONTHLY)