Full-Time
Insurance Collector
Posted on 3/24/2023
AI-powered pathology for accurate disease diagnosis
Junior
Memphis, TN, USA
- High School Diploma or equivalent; Bachelor's degree preferred
- 1+ year(s) of collections experience preferred. We have a great training program!
- Relevant medical billing knowledge is valued but not required
- Working knowledge of billing and reimbursement procedures is valued but not required
- Strong oral and written communication skills
- Self-motivated, organized, able to multi-task in a dynamic environment
- Must have positive internal customer service attitude and be a team player
- Inquire with insurance carriers regarding claim status for outstanding AR
- Review and appropriately work claim denials from insurance carriers
- Submit and follow up on insurance claim appeals
- Interact with patients via telephone about their billing statements and claims processing inquiries
- Document patient accounts efficiently and appropriately to demonstrate actions taken on account
- Accept patient credit card payment payments over the telephone and provide approval code and/or receipt to patient as requested
- Initiate measures that result in account resolution
- Handle in a professional and confidential manner all correspondence, documentation, and files and file accordingly
- Answer incoming email inquiries within 2 business days
- Establish payment arrangements with patients if requested by patient
- Process bankruptcy paperwork
- Verify and resolve death certificate notifications
- Process all returned mail and update patient addresses in a timely manner
- Update patient accounts based on verified information from the patient into the billing software
- Perform other duties as requested by the supervisor or manager as deemed appropriate
PathAI is a leader in AI-powered pathology, employing advanced machine learning to improve the accuracy of diagnosing diseases such as cancer. Working at this company offers a unique opportunity for employees to be at the forefront of medical technology and innovation, directly contributing to solutions that can save lives. The culture is rooted in collaboration and cutting-edge technology, providing a stimulating environment for professionals passionate about making a significant impact in healthcare.
Company Stage
Series C
Total Funding
$455.7M
Headquarters
Boston, Massachusetts
Founded
2016
6 month growth
↓ -1%1 year growth
↓ -14%2 year growth
↓ -3%Benefits
Competitive medical, dental, and vision insurance
Retirement plan options
Paid parental leave
Health & wellness benefits
Flexible work options
Generous paid time off