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Netsuite Support Administrator
Posted on 2/1/2022
Paradise Valley, AZ, USA
Experience Level
Desired Skills
  • A solid understanding of the NetSuite tool set and how to leverage it to solve business problems
  • A desire to be helpful to and educate business users in effective use of the applications
  • An understanding of the importance of applications support in making the entire BizApps organization, and therefore the company, more productive and successful
  • An orientation toward problem solving and the tenacity to keep after the tough ones, but also the humility to know when to ask for help
  • An eye for identifying patterns and proposing root cause solutions to recurring issues
  • Good judgement in triaging help requests and prioritizing those with greatest impact
  • The flexibility to work a range of issues from user provisioning to complex enhancements
  • A bias toward collaboration and teamwork, both within BizApps and across departmental boundaries, along with the confidence to work independently when needed
  • Great documentation skills
  • Note - this opportunity is open to remote work
  • 3-5 years of experience with Netsuite in a support or business analyst role
  • Two or more years of experience developing and supporting business applications using Agile methodology
  • Netsuite proficiency in the following subject areas:
  • Set-up, customization, navigation
  • Roles, permissions and audit
  • Custom forms logic creation, modification
  • Advanced search and reporting
  • Dashboards (creation based on roles, publishing, modifications)
  • CSV uploads and mass updates
  • Item setup and basic inventory management
  • Sales order processing
  • Data management
  • Solid conceptual grasp of business processes: Procure to Pay, Quote to Cash, Accounting/Financial and Manufacturing Operations
  • Working knowledge of Netsuite customization tools - scripting, work flows, fields, lists and forms
  • Ability to diagnose and resolve basic technical issues
  • Excellent verbal communication skills
  • Patience, aplomb under fire, helpfulness
  • Bachelor's Degree or higher in Computer Science (or related field) or equivalent work experience
  • On call responsibilities as needed
  • Mulesoft
  • Arena
  • Coupa
  • Salesforce apps
  • Netsuite Certifications
  • Familiarity with JIRA and Confluence

501-1,000 employees

Electric vehicle charging stations
Company Overview
ChargePoint believes that the rapid transition to electric mobility is essential to building a sustainable future for all. After more than a decade, their mission remains the same—to create technology that will enable the movement of all people and goods on electricity.
  • Outdoor Activities - The Los Gatos Creek Trail is just steps from our campus. Bring your bike or your running shoes. Plus you can shower up after your workout.
  • Office Parties - Celebration is a part of our culture.
  • Pets - Every day is bring-your-dog-to-work day.
  • Health Benefits - We offer full medical, dental, and vision coverage.
  • EV charging at work - Drive an EV? Our parking lots are fully outfitted with charging stations, so you can plug in and charge up while you work.
  • Snacks and Beverages - Our fully stocked kitchens come with a wide variety of healthy (and not-so-healthy) snacks and beverages, plus we have an espresso machine.