Full-Time

Academic Advisor 2

Posted on 10/1/2025

Deadline 10/21/25
Arizona State University

Arizona State University

Compensation Overview

$48.6k - $57.9k/yr

No H1B Sponsorship

Tempe, AZ, USA

In Person

This position is located at the Tempe campus of Arizona State University.

US Top Secret Clearance Required

Category
Education
Required Skills
Salesforce
Data Analysis
Requirements
  • Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
Responsibilities
  • Provide individualized and group advising to ECEE undergraduate students via in-person, phone, email, and video conferencing.
  • Support student success and timely graduation by addressing academic concerns and making appropriate referrals to university resources.
  • Communicate university, college, and school policies and procedures clearly to students.
  • Utilize advising tools and software to monitor progress and support student success.
  • Collaborate with academic departments and student services across ASU to ensure comprehensive support.
  • Maintain accurate and timely student records and communications.
  • Identify students at risk of leaving the major or college and develop targeted outreach strategies.
  • Analyze retention data using university systems such as Analytics and Salesforce.
  • Partner with the Associate Director in Academic and Student Affairs (ASA) to design and implement retention campaigns and follow-up plans.
  • Train advisors on retention systems, tools, and best practices.
  • Develop transition advising strategies to support students changing majors or transferring into/out of ECEE.
  • Ensure sufficient ASU 101 sections are offered each semester to serve all first-year students and recruit faculty and student leaders for each class.
  • Facilitate communication of ECEE-specific initiatives, events, and resources to instructors and section leaders.
  • Collaborate with faculty and advisors to annually update and enhance the ASU 101 curriculum based on ASA guidelines.
  • Organize and lead annual training session for ASU 101 faculty and staff.
Desired Qualifications
  • Experience building and modifying Canvas shells
  • Experience giving presentations or leading first year success classes
  • Experience advising undergraduate students from diverse backgrounds
  • Experience advising students in STEM majors
  • Experience running reports and using data to make informed decisions regarding student outreach and retention
  • Experience working with at risk student populations
  • Experience collaborating with a diverse constituency of faculty, staff, and students
  • Experience with Salesforce case management
Arizona State University

Arizona State University

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