Position Summary

The Director of Mainframe Batch Operations will coordinate and delegate the responsibilities of their assigned IT teams. Oversee the day-to-day functions aligning with their Global Leader(s) responsibilities/duties while maintaining on-going project management and statuses. This may include on-boarding clients, installation, maintenance, testing, debugging, procedural documentation for their areas of expertise. The Director will oversee training sessions with resources so that they can be equipped with new knowledge and skills to remain current. The Director will do bi-yearly reviews, set quarterly and yearly goals, aligning them with the Business Unit and Company.

Position reports to Director, Mainframe Batch Operations

Key Areas of Focus for this Role : 

• Provide thought leadership within assigned tower and Business Unit
• Provide direction to Senior Managers, Managers and team resources. 

• Enhance communication and collaboration with the client(s), Team and cross-department

• Enhance client run documents.
• Foster associate and team development.
• Keep abreast of changes in the standards, technologies or methodologies
• Provide input to the review process.
• Administer, update, weekly project management documents, aligning projects with client and BU activity. 
• Manage team’s ticket queue and following up on aging tickets
• Provide risk assessment and risk management
• Review assignments for accuracy and quality where applicable.
• Delegate responsibilities where applicable. 
• Facilitate or coordination large projects.
• Attend/facilitate client/team meetings where applicable.
• Collaboration with other departments
• Develop, assess, adhere to completion of personnel, departmental, and company goals.
• Participate in and provide timely responses to all internal and external audits
• Participating in on-boarding of new client.
• Participating in optimizing batch processing efficiencies.
• Participating in enhancing mainframe systems reliability.
• Improve ticket responses and improve ticket hygiene.
• Implement Lean management principles.

What the Ideal Candidate Brings to this Role :

Required Qualifications help to assure new Associates are set up for success in their role with Ensono. To be considered for this career opportunity, it is important that you meet all Required Qualifications. Candidates that may meet some, but not all, Other Qualifications are still encouraged to apply.

Required Qualifications

• 10-15 years of related experience with a bachelor’s degree. Relevant work experience will be considered in place of a bachelor’s degree.
• Knowledge in your area of discipline
• Knowledge of batch management
• Knowledge of Mainframe console monitoring
• Knowledge of system IPL processes
• Microsoft Office skills

Why Ensono?

Ensono is a place to make better happen – for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it. 

We are a client-facing business, but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on a client site, you can choose to work from home or in our Ensono offices.

Some of our benefits include:

• Unlimited Paid Days Off
• Three health plan options through Blue Cross Blue Shield
• 401k with company match
• Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
• Paid Maternity Leave, Paternity Leave, and Sabbatical Leave
• Education Reimbursement, Student Loan Assistance or 529 College Funding
• Enhanced fertility coverage
• Wellness program
• Flexible work schedule
• Depending on location, ability to take advantage of fitness centers

As of the date of this posting, a good faith estimate of the current pay scale for this role is $135,000 to $205,000 annually based on a full-time schedule. Please note that placement in the range may vary based on numerous factors including but not limited to skills, experience, internal equity, and business needs. In addition to base salary, other compensation programs, depending on eligibility, include an annual bonus plan based on company and individual performance, and an equity grant under our Associate Equity Appreciation Program.

Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.

Pay transparency nondiscrimination statement/posting OFCCP’s pay transparency policy can be found on OFCCP’s website.

If you need accommodation at any point during the application or interview process, please let your recruiter know or email [email protected].