Field Operations Manager

Updated on 5/10/2024



1,001-5,000 employees

Develops software for digital transportation networks

Mid, Senior

Bowling Green, OH, USA

Required Skills
Customer Service
  • Socially perceptive and environmentally conscious
  • Self-starter with high level of responsibility
  • Track record of hitting KPIs and revenue goals
  • Experienced in project management and customer service
  • Outgoing and sociable leader
  • Fluent in English, additional languages a plus
  • Based in the Toledo area
  • Experienced in managing a team is a plus
  • Comfortable with ambiguity and evolving conditions
  • Experienced in managing projects with multiple stakeholders
  • Bachelor’s degree is a plus
  • Ensure operational excellence and customer experience
  • Oversee operations in person
  • Manage driver supply
  • Prioritize operational issues and implement solutions
  • Respond to driver feedback and customer issues
  • Collaborate with interdisciplinary team to scale operational processes
  • Analyze metrics/KPIs to optimize operations

Via is at the forefront of transforming public and private transportation systems worldwide through its advanced digital software solutions. By digitizing established transportation infrastructures and introducing technologically upgraded services, this company not only enhances service quality but also significantly cuts down operating costs. Working here, you'll be part of a globally recognized team, committed to innovation and efficiency in over 35 countries, making it an excellent workplace for those passionate about impactful technological advancements in transportation.

Company Stage

Series G

Total Funding



New York, New York



Growth & Insights

6 month growth


1 year growth


2 year growth



Competitive salaries and equity packages.

Health and wellness benefits.

Local volunteer opportunities.

Support for all new parents.

Learning opportunities through our Via-Versity.

Employee Resource Groups.