Full-Time

Capacity Portfolio Representative

Updated on 3/14/2025

C.H. Robinson

C.H. Robinson

10,001+ employees

Compensation Overview

$27.45 - $51.83Hourly

+ Monthly Bonuses

Entry

Plano, TX, USA

In-office work is required four days a week, with one day of remote work.

Category
Customer Success Management
Inside Sales
Sales & Account Management
Required Skills
Lead Generation
Cold Calling
Requirements
  • High School Diploma or GED equivalent
  • Strong decision-making, multi-tasking, communication and interpersonal skills
  • Ability to persuade, motivate, influence, and negotiate with others
  • Experience using customer perspective to guide decisions and actions
Responsibilities
  • Establish and maintain carrier relationships through lead generation, cold calling, and referrals
  • Learn about carriers’ business goals, preferences, and capabilities to maximize relationships and satisfaction
  • Monitor account activity, identify inactive or underutilized accounts, and take action to reactivate them
  • Leverage technology such as automated booking products, C.H. Robinson’s carrier website, and mobile apps to enhance carrier satisfaction and efficiency
  • Analyze freight market trends, seasonality, and supply-demand factors to make informed pricing decisions
  • Use capacity analysis and internal costing tools to guide your buying and negotiating strategies
  • Proactively post, negotiate, and secure available capacity to meet customer needs
  • Provide outstanding service by addressing carrier issues promptly and implementing effective solutions
  • Regularly review and act on carrier feedback to improve service
  • Identify and recommend the best payment solutions for each carrier based on their needs
  • Assist carriers with cash advances and resolve payable issues to ensure smooth operations
  • Collaborate with internal teams on shipment updates, problem resolution, and operational execution
  • Maintain accurate transit load visibility and reinforce on-time pickup and delivery expectations
  • Identify root causes of issues and implement solutions to enhance performance
Desired Qualifications
  • Bachelor’s degree from an accredited college or university
  • Value a diverse and inclusive work environment
  • Experience using customer perspective to guide decisions and actions

Company Size

10,001+

Company Stage

IPO

Headquarters

Eden Prairie, Minnesota

Founded

1905

Simplify Jobs

Simplify's Take

What believers are saying

  • Increased AI adoption optimizes supply chain operations, reducing costs for C.H. Robinson.
  • Digital Dispatch platform improves efficiency, reducing empty miles in logistics.
  • E-commerce boom drives demand for 3PL services, benefiting C.H. Robinson's growth.

What critics are saying

  • Uber Freight's new solution could erode C.H. Robinson's market share.
  • Selling European Surface Transportation business may reduce market presence in Europe.
  • Expansion in Southeast Asia may face regulatory challenges and local competition.

What makes C.H. Robinson unique

  • C.H. Robinson ranks No. 2 on the Transport Topics Top 100 list.
  • The company launched an AI-leveraged load-matching platform in July 2023.
  • C.H. Robinson expanded its Southeast Asia presence with a new office in the Philippines.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Paid Vacation

Paid Sick Leave

Paid Holidays

Parental Leave

Family Planning Benefits

Fertility Treatment Support

401(k) Company Match

401(k) Retirement Plan

Employee Stock Purchase Plan

Wellness Program

Company News

Stock Titan
Mar 3rd, 2025
C.H. Robinson to Participate in J.P. Morgan 2025 Industrials Conference

EDEN PRAIRIE, Minn.-(BUSINESS WIRE)- C.H. Robinson (NASDAQ: CHRW) announced that the company will participate in a fireside chat at the J.P. Morgan 2025 Industrials Conference on Tuesday, March 11, 2025, at 9:00 a.m. Eastern Time.

MarketBeat
Dec 17th, 2024
Lord Abbett & CO. LLC Invests $11.87 Million in C.H. Robinson Worldwide, Inc. (NASDAQ:CHRW)

Lord Abbett & CO. LLC invests $11.87 million in C.H. Robinson Worldwide, Inc. (NASDAQ:CHRW).

Timothy Sykes
Dec 12th, 2024
Will C.H. Robinson's Recent Moves Propel It to New Heights?

Recently, C.H. Robinson rolled out its cutting-edge logistics management service, C.H. Robinson Managed Solutions.

Transport Topics
Dec 12th, 2024
Trucking, Logistics Experience Another Strong Holiday Season

C.H. Robinson ranks No. 2 on the Transport Topics Top 100 list of the largest logistics companies in North America.

CCJ Digital
Dec 3rd, 2024
Uber Freight's new offering for brokers, a new logistics management solution and more

01:11 Third- and fourth-party logistics services provider C.H. Robinson has rolled out a new logistics management solution.