MTM Intern

Job Description Summary

Student pharmacist in any year of Pharmacy school that has been trained through MUSC MTM Center protocols and OutcomesMTM protocols and is supervised by a licensed pharmacist.
Provides medication therapy management (MTM) services via outbound calls and possibly a triage of inbound calls to the MTM center, monitors eFax for prescriber responses and completion of failed faxes, supports the pharmacist for completion of Comprehensive Medication Reviews (CMRs) through pre-work up and case preparation, communicates with network pharmacies, prescribers, and beneficiaries to provide MTM services.
Additionally, may be called upon to assist the MTM Executive Director in the training of pharmacy externs rotating through the MTM Center.

Entity

Medical University of South Carolina (MUSC - Univ)

Worker Type

Employee

Worker Sub-Type​

Temporary

Cost Center

CC001180 COP Community Pharmacy Programs

Pay Rate Type

Hourly

Pay Grade

University-00

Pay Range

0.00 - 0.00 - 0.000

Scheduled Weekly Hours

10

Work Shift

Job Description

35% Deliver Medication Therapy Management Services

• Performs medication reviews to identify medication related problems; document MTM claims.
• Collect a complete medication list from the patient (OTCs, herbals, and prescription medications).
• Performs interactive consultations and makes recommendations/interventions for members and providers, appropriately documents all interventions in EPIC.

35% Provider and Patient Support

• Generate and send prescriber communications; distribute and monitor communications.
• Answer phones and check voicemail messages as needed.
• Provide excellent customer service, responding to customer complaints and questions in an efficient and courteous manner while including the pharmacist in relevant communications.
• Documents and records services/activities in appropriate databases/software to ensure compliance.
• Continues seeking higher MTM certification credentials.

20% Manage MTM Opportunities

• Supports the efforts of the clinical team through collaboration with prescribers and targeted beneficiaries in order to ensure appropriate, evidence-based drug selection and resolve medication-related problems.
• Reviews MTM Opportunities queue regularly to ensure staff respond to all TIPs as well as CMR opportunities.
• Schedules MTM encounters, patient engagement, and case management.
• Schedule follow-up appointments as needed for additional interventions identified during the CMR and set reminders for follow up with patients or prescribers.

10% MTM Outcomes

• Supports basic data analytic activities and tracking of interventions and assists with preparation and documentation of responses to regulatory audits as needed.

Additional Job Description

Physical Requirements: (Note: The following descriptions are applicable to this section: Continuous - 6-8 hours per shift; Frequent - 2-6 hours per shift; Infrequent - 0-2 hours per shift) Ability to perform job functions while standing. (Frequent) Ability to perform job functions while sitting. (Frequent) Ability to perform job functions while walking. (Frequent) Ability to work indoors. (Continuous) Ability to work outdoors in all weather and temperature extremes. (Infrequent) Ability to work in confined/cramped spaces. (Infrequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to bend at the waist. (Infrequent) Ability to squat and perform job functions. (Infrequent) Ability to perform 'pinching' operations. (Infrequent) Ability to fully use both hands/arms. (Continuous) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Frequent) Ability to reach in all directions. (Continuous) Possess good finger dexterity. (Continuous) Ability to lift and carry 15# , unassisted. (Infrequent) Ability to lift objects from floor level to height of 36 inches, to 15#, unassisted. (Infrequent) Ability to lower objects, to 15 #, from height of 36 inches, unassisted. (Infrequent) Ability to push/pull objects to 15 #, unassisted. (Infrequent) Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous) Ability to see and recognize objects close at hand. (Continuous) Ability to see and recognize objects at a distance. (Continuous) Ability to match or discriminate between colors. (Frequent) Ability to determine distance/relationship between objects; depth perception. (Continuous) Good peripheral vision capabilities. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to hear and/or understand whispered conversations at a distance of 3 feet. (Continuous) Ability to perform gross motor functions with frequent fine motor movements. (Continuous) Ability to work in dusty areas (Infrequent)

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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