FX Payments Product Delivery Director

Bring your expertise to shape and enhance the journey of products from inception to our customers' hands. Mentor a dedicated team and lead key activities across the product life cycle, turning challenges into opportunities for continuous value and delivery.

As a Product Delivery Director in the Foreign Exchange (FX) Payments Product Delivery organization, you will own and manage the multi-year product development roadmap for the business. As a leader on the team, you will apply product management disciplines in order to build, maintain and deliver against the product development roadmap. Our aim is to leverage existing and evolving payment methods to address client needs, improve experience and to rapidly take advantage of new opportunities. You will be expected  to get inputs from a variety of internal and external stakeholders, create a credible narrative that supports the roadmap and priorities and be able to translate the roadmap into an execution plan leveraging existing and incremental resources. 

About the Foreign Exchange (FX) Payments Product Delivery organization:  responsible for identifying, designing, scaling and integrating FX Payments solutions by defining the product strategy, segmenting clients and product development roadmap across these segments, determining the end-to-end delivery strategy, managing product launches and enabling the sales teams to be successful in  the market.

Job responsibilities

• Direct principal activities across the end-to-end product delivery journey including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies and functional coordination
• Define and prioritize roadmap for the business in close collaboration with Product, Sales, Operations and Technology stakeholders
• Partner with Product, Engineering and other stakeholders to create cost estimates, understand and define delivery plans and align resources against roadmap delivery
• Work closely with Product and Engineering partners to ensure continual alignment of product requirements to actual technology roadmap
• Own the change management framework across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
• Maintains a high level of visibility over product timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
• Coaches and mentors the product delivery team on best practices through collaborative discussions on resource management, dependency management, and deployment techniques to improve efficiencies
• Align product priorities with revenue and market share growth objectives
• Leverage metrics and milestones to drive successful delivery
• Provide oversight and governance to the delivery process and hold partners accountable

Required qualifications, capabilities, and skills

• 8+ of experience in product development/management in Foreign Exchange, Cross-Currency or Domestic Wires, ACH Payments, Real time payments in a bank
• Extensive experience leading operational management and change readiness
• Experience in enterprise-wide release and deployment processes and strategies
• Advanced knowledge of the product development life cycle, design, and data analytics in an agile setting
• Creative problem solver, capable of developing innovative and differentiated solutions in a complex tech environment
• Ability to use data to tell stories and drive behavior, and translate business objectives into quantifiable metrics
• Exceptionally strong presentation and communication skills
• Bachelors degree or equivalent years of experience