This post is for internal applicants only.  Please do not send this link to external referral.  We will open this position up to external applicants on Tuesday, May 14th.

This is a temporary Union position, with a potential duration of 12 to 18 months.

Job Summary: The Quality Assurance Analyst is responsible for creating an end-to-end test plan, executing the plan, and managing all activities in the plan to ensure that all the objectives are met, and that the solution works as expected.  Working hours are 9am CST – 5pm CST Monday – Friday. This is a temporary union position.

Responsibilities:

• Review functional and design specifications to ensure full understanding of deliverables
• Work closely with SMEs, product owners and developers to thoroughly understand project requirements
• Translate requirements into clear and detailed test cases ensuring all critical scenarios are covered
• Collaborate with Product Owners, Developers and other QA team members as required on Acceptance criteria that need to be tested
• Identify test requirements from specifications, map test case requirements and design test coverage plan
• Develop, document, and maintain manual and automated functional test cases
• Participate in daily stand-ups, sprint retros, planning meetings, and team meetings
• Execute automated test suites regularly and analyze the test results
• Provide detailed reports on test outcomes highlighting any defects or issues discovered during testing
• Work closely with developers and offshore SDETs and consistently meet sprint commitments and improve overall processes
• Integrate automated tests into the CI/CD pipeline using AWS/Gitlab pipelines to ensure seamless and automated testing throughout the software development life cycle
• Identify any potential quality issues per defined process and escalate potential quality issues immediately to management
• Triage bugs or issues reported by staff
• Ensure that validated deliverables meet functional and design specifications and requirements
• Isolate, replicate, and report defects and verify defect fixes
• Continuously improve test processes and suggest improvements to how software is designed and built
• Other related duties as assigned

Basic Qualifications:

• Bachelor’s degree in computer engineering or similar technical field required  
• 5+ years of technical expertise in implementing industry standard testing methodology and tools  
• At least 5 years of experience with all phases of testing: System, Integration, Automation and User Acceptance Testing 
• Solid experience in Agile methodologies and experience in estimating testing efforts 
• Competency in one or more of the following languages: Java, JavaScript, Typescript, VB.NET/VBScript, C#, Python, SQL etc. 
• Solid understanding of web applications: HTML, PHP, CSS, JavaScript, AJAX, HTTP protocol, cookies/sessions, browser differences, web services