Sales operations analyst @ Persona

Sales operations analyst

Posted on 12/8/2022

INACTIVE

Locations

San Francisco, CA, USA

Experience Level

Entry

Junior

Mid

Senior

Expert

Desired Skills

Data Analysis

Marketing

Sales

Salesforce

Requirements

1-2 years' experience in a sales operations role in the SaaS industry and extensive Salesforce experience (e.g. workflow understanding, custom objects, custom report types)
First-hand experience with business intelligence and data visualization tools, and an understanding of how data flows and infrastructure works
A natural inclination towards transparency, collaboration, rapid iteration, and continual improvement
A strong sense of curiosity, desire to get your hands dirty, and proven ability to meet deadlines and goals
You're start-up ready, you thrive in fast-paced environments and have the problem-solving skills to be effective in situations with limited information

Responsibilities

Platform Integrations: Manage integrations between sales and marketing tools, eliminating redundancy to deliver a seamless user experience across our entire tech stack
Analytics and Reporting: Implement and evolve our data and analytics layer, including actionable performance and insights dashboards for each role on the Sales team as well as reporting for non-sales stakeholders
Innovation: Develop frameworks and systems for ABM, account tiering, territory management, lead scoring, forecasting, sales compensation, quote management, and other key sales processes

At Persona, we’re building the first universal and comprehensive identity infrastructure to help businesses of all sizes better serve and protect their customers’ identities. Our identity platform enables businesses to securely collect and manage their customers’ personal information, to verify that their customers are who they say they are, to analyze and detect fraud and abuse, and to pull sensitive reports about their customers in a privacy-centric way. In a world where consumer behaviors are changing and privacy and identity are taking on a new meaning, we want to help businesses find their superpowers and do it while putting their customers, the people, first.

The Sales Operations Analyst will be responsible for ensuring Persona’s sales tools are being used to their full potential and that we always have an up-to-date picture of our current business and forecast. Reporting to our Director of Revenue Operations, this position will be a key member of the team helping execute on the company-level goal of accelerating growth by establishing predictable GTM practices.

What you’ll do:

Platform Integrations: Manage integrations between sales and marketing tools, eliminating redundancy to deliver a seamless user experience across our entire tech stack
Analytics and Reporting: Implement and evolve our data and analytics layer, including actionable performance and insights dashboards for each role on the Sales team as well as reporting for non-sales stakeholders
Innovation: Develop frameworks and systems for ABM, account tiering, territory management, lead scoring, forecasting, sales compensation, quote management, and other key sales processes

About you:

1-2 years’ experience in a sales operations role in the SaaS industry and extensive Salesforce experience (e.g. workflow understanding, custom objects, custom report types)
First-hand experience with business intelligence and data visualization tools, and an understanding of how data flows and infrastructure works
A natural inclination towards transparency, collaboration, rapid iteration, and continual improvement
A strong sense of curiosity, desire to get your hands dirty, and proven ability to meet deadlines and goals
You’re start-up ready, you thrive in fast-paced environments and have the problem-solving skills to be effective in situations with limited information

At Persona, we strive to put diversity and inclusion at the forefront of everything we do, reflecting our core values. Our DEIB Employee Resource Group seeks to build a diverse and inclusive team that fosters an environment where each Personerd feels empowered to bring their unique differences to work and achieve their full innovative potential. Our hope is that by fostering such an environment, we strengthen our business and relationships by putting people first.

We strive to promote a culture that celebrates diversity and inclusiveness regardless of, but not limited to, race, gender, sexual orientation, family status, religion, ethnicity, national origin, physical disability, veteran status, or age.

If you’d like to better understand what it’s like working at Persona, feel free to check out our reviews on Glassdoor.

51-200 employees

Website

Identity verification services

Company Overview

Persona wants to build a more human internet. At Persona, they're humanizing online identity by helping companies verify that their users are who they say they are.

Company Core Values

People first - When making decisions, we consider people first. The impact for our customers, their customers, and our people is paramount. We will not make decisions that are good for the business but not good for people.
Pursue relentlessly high standards - We hold ourselves to a high bar today — and an even higher one tomorrow. While we celebrate our wins, we constantly strive to raise the bar, which benefits our customers, company, and ourselves.
Lead by serving - We believe that leadership requires listening, trust, respect, empowerment, humility, and a commitment to helping others. We lead by supporting and teaching each other, and backing up our words with actions.
Work in public - We encourage collaboration and transparency, sharing early and often to push our work forward. We create a space where it’s ok to ask questions, share unfinished thoughts, and show unpolished demos instead of waiting for a perfect spec.
Start small, think big - We are constantly building toward our vision, understanding that it takes time and we may make mistakes along the way. Starting small allows us to provide value while learning lessons, never forgetting the direction and goals we aim to accomplish.
Speed is not a tradeoff - Speed is important, but so is quality. We strive to find ways to optimize and increase both. Going fast does not imply that our quality will suffer; it means that we focus on being more efficient while continuing to operate at a high level.