Full-Time

Senior Loan Workout Relationship Manager

Posted on 9/18/2025

Deadline 10/26/25
KeyBank

KeyBank

1,001-5,000 employees

Provides banking, loans, and financial services

Compensation Overview

$112k - $155k/yr

+ Short-term Incentive Compensation + Deferred Incentive Compensation

Remote in USA + 4 more

More locations: Cleveland, OH, USA | Superior, CO, USA | Albany, NY, USA | Buffalo, NY, USA

Remote

Preferred locations for this role are Cleveland, Albany, Buffalo, or Denver. Strong remote candidates based in other U.S. locations may be considered.

Category
Finance & Banking (1)
Required Skills
Word/Pages/Docs
Excel/Numbers/Sheets
Requirements
  • Bachelor’s degree (Business, Finance, or Economics preferred)
  • Min. 10 years commercial credit experience (e.g. underwriting, credit risk management, workout, commercial banker)
  • Demonstrated experience in commercial loan workouts
  • Demonstrated regulatory knowledge, understanding and ability to apply accounting, banking laws, required rules and regulations, credit policy, and risk-rating requirements necessary
  • Demonstrated ability to conduct in-depth financial statement analysis required
  • Demonstrated leadership ability
  • Demonstrated strong organizational skills
  • Demonstrated ability to meet multiple deadlines and manage a variety of projects with deliverables
  • Strong problem-solving skills and focus on implementing solutions
  • Ability to quantify risks and perform objective analyses
  • Ability to work independently and in teams to resolve issues and solve problems
  • Competent in standard office productivity programs (MS Excel, Word, and PowerPoint)
  • Strong written and verbal communication skills
Responsibilities
  • Manage a loan portfolio to mitigate risk with deals consisting of multiple loan types offered by Key Bank and with unlimited complexity and potential for adversarial litigation
  • Review and analyze loan documentation, financial statements and other similar loan and borrower information to assess risk, quantify repayment capacity, consider the adequacy of repayment sources and/or estimate recovery potential
  • Develop, recommend and implement workout/liquidation strategies for problem loans including past due, underperforming, non-performing, and charged-off loans to mitigate risk and maximize recovery
  • Exercise individual delegated approval authority or recommend to higher level approval authority for modifications, payment deferrals, or other actions to resolve assigned accounts
  • Adhere to department and corporate guidelines, policies and compliance procedures
  • Maintain constructive interaction with clients, work colleagues, lines of business and bank regulators
  • Work with other professionals such as appraisers, environmental consultants, auctioneers, real estate brokers and property managers to maximize return on collateral secured loans
  • Work with bank counsel in a cost-effective manner to achieve desired results
  • Support departmental continuous improvement efforts
  • Periodically travel to meet with clients or view collateral
  • Participate in the Quarterly Asset Quality Review process and produce timely documentation as required
  • Shadow accounts on the line of business which need workout advice
  • Manage and recommend commercial assets for non-accrual or charge-off disposition as appropriate
  • Performs other duties as assigned
  • Complies with all KeyBank policies and procedures

KeyBank provides a full range of banking services for individuals, small businesses, and commercial clients across the United States. It offers checking and savings accounts, credit cards, mortgages, loans, and other financial products. Customers use these products by making deposits, borrowing money, or using credit in everyday life; the bank earns interest on loans, fees for services, and commissions on products. KeyBank differs from many rivals by offering a wide geographic footprint and a focus on tailored financial solutions plus tools to improve financial wellness, such as budgeting resources and planning guidance. Its goal is to help clients reach financial milestones—like buying a home, paying down debt, or saving for the future—through a comprehensive set of services.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

Massachusetts

Founded

1824

Simplify Jobs

Simplify's Take

What believers are saying

  • Q1 2026 net income surged 33% to $486M with 10% revenue growth.
  • Commercial loans hit $107.7B, up $3.4B YoY, fueling interest income.
  • Acquired Clearwater UK, expanding investment banking into Western Europe.

What critics are saying

  • Net charge-offs reach $101M in Q1 2026 from rapid commercial expansion.
  • CRE concentration in $107.7B loans triggers collapse like NYCB in 2024.
  • PNC poaches Midwest clients, undermining Tony Catalina's Michigan push.

What makes KeyBank unique

  • KeyBank specializes in middle-market firms with $10M-$1B revenues across 15 states.
  • KeyBanc Capital Markets delivers syndicated finance and M&A advisory nationally.
  • Targets family offices and private equity with dedicated national teams.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Medical, dental, & vision

Wellness Programs

Fitness Reimbursement

Alternative Work Schedules

PTO

Parental Leave

401(k) Savings Plan

Discounted Stock Purchase Plan

Tuition Reimbursement

Company News

National Today
Apr 8th, 2026
Cane Capital Partners buys $1.3M stake in KeyCorp with 62,105 shares

Cane Capital Partners LLC has purchased a new stake of 62,105 shares in KeyCorp, valued at approximately $1.28 million, according to a regulatory filing. The institutional investor acquired the shares during the fourth quarter of 2025. KeyCorp is a Cleveland-based financial services company providing retail and commercial banking products. The investment reflects institutional confidence in the regional bank's growth potential and business prospects. The purchase signals that institutional investors see value in KeyCorp's stock performance and future outlook in the financial services sector.

PR Newswire
Apr 2nd, 2026
Brookdale Announces Successful Refinancing Transaction; Extends 2027 Non-Recourse Mortgage Debt Maturity

/PRNewswire/ -- Brookdale Senior Living Inc. (NYSE: BKD) ("Brookdale" or "the Company") announced today the Company completed a successful refinancing...

Cintas
Mar 11th, 2026
CINTAS TO ACQUIRE UNIFIRST IN $5.5 BILLION TRANSACTION THAT EXPANDS SERVICE CAPABILITIES, ENHANCES WORKDAY SOLUTIONS AND ADVANCES INDUSTRY INNOVATION

Transaction expected to deliver substantial benefits for customers, workers and employees across North America and enhance value for shareholders of both companies.

Yahoo Finance
Feb 27th, 2026
KeyBank targets 10% commercial banker workforce growth for second consecutive year

KeyBank is targeting a 10% increase in its commercial banking workforce this year, following an 11% expansion in 2024. The Cleveland-based regional bank recently hired a five-person family office and private capital team in Kansas City to support the growth initiative. The bank currently employs 181 commercial bankers serving middle-market businesses generating between $10 million and $1 billion in revenue. Two teams hired last year in Chicago and Southern California have driven new customer growth and loan production at roughly twice the rate of the rest of the portfolio, according to Ken Gavrity, head of Key's commercial bank. KeyBank's commercial division generated approximately $2.1 billion in revenue last year, representing nearly one-third of total revenue. The bank is particularly focused on expanding in the Southeast, with Atlanta under consideration.

PR Newswire
Feb 9th, 2026
KeyBank adds five-person family office banking team to expand middle market capabilities

KeyBank has hired a five-person family office and private capital team led by Ward Nixon to expand its middle market capabilities. Nixon joins as Commercial Leader based in KeyBank's Overland Park, Kansas office. The team will provide national coverage serving family offices and private equity sponsors across direct investments, portfolio company banking, and wealth management. Nixon brings extensive experience in commercial banking and leveraged finance across multiple US regions. The hire follows KeyBank's successful team additions in Chicago and Southern California in late 2024. The move reflects KeyBank's strategic focus on family offices and private equity firms, which increasingly drive middle market ownership and capital deployment. KeyBank has approximately $184 billion in assets as of December 2025.

INACTIVE