Billing - Customer Service Clerk

Description

 Are you detail-oriented, reliable, and excited by the idea of supporting a fast-paced repair department? At VE Solutions, we’re looking for a Billing – Customer Service Clerk to be the backbone of our Electronic Repair Department (ERD). In this role, you’ll keep things moving smoothly by handling a high volume of data entry, sales orders, billing, invoicing, customer service, and inventory documentation—all while being part of a team that feels more like family. 

Requirements

What You’ll Be Doing

Prepare sales orders, packing lists, and invoicing for the ERD (60%)

• Process customer sales orders and invoices quickly and accurately
   
• Enter, review, and verify large amounts of data daily
   
• Assist in verifying workload, inventory, and employee accuracy
   
• Create weekly service orders for all VE Direct Service Routes
   
• Prepare service orders for walk-in and shipping program customers
   
• Answer phones and respond to customer emails in a timely, professional manner
   

Inventory management and barcoding (20%)

• Manage documentation for inventory control
   
• Assist in generating barcodes for all ERD parts and finished goods
   

General department data entry & support (15%)

• Perform consistent and accurate data entry for ERD operations
   
• Handle documentation used to control new and used inventory
   
• Assist with related administrative tasks
   

Other duties (5%)

• Support your teammates and jump in wherever needed
   

What We’re Looking For

• Advanced typing and data entry experience (this is a major part of the role!)
   
• Customer service experience (a big plus!)
   
• Strong phone and email communication skills
   
• A motivated self-starter who thrives in changing situations
   
• Ability to work both independently and collaboratively
   
• Reliable, detail-oriented, and highly organized
   

Why You’ll Love Working Here

At VE Solutions, we don’t just fill roles—we grow careers. Our values guide everything we do:

? Innovation – We embrace new ideas to improve our services and our team.
Authenticity – We believe in being genuine, respectful, and true to our word.
Growth & Recognition – We celebrate achievements and create opportunities for development.
?? Family – We work hard, support one another, and build lasting connections.
Collaboration – We achieve more when we work together, share ideas, and support each other’s success.

Perks of Joining the VE Family

• Be part of a collaborative, supportive team
   
• Opportunities for career growth and skill development
   
• A culture that values your contributions and recognizes your success
   
• The satisfaction of seeing your work make a direct impact every day
   

Ready to put your data entry skills, organizational strengths, and customer focus to work?
Apply today and start building your future with VE Solutions!