Account Manager
Real Estate
Posted on 2/27/2023
INACTIVE
Locations
Remote • Arkansas, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Customer Service
Management
Sales
Communications
Excel/Numbers/Sheets
Zendesk
Requirements
- Successful candidates have come to us with a variety of experience and experience levels in customer success, sales or account management (or senior customer service roles)
- Comfortability selling projects and reaching customers by phone, email, and text. Emphasis on calls
- Experience and/or excitement around building a book of business, ensuring the management and fulfillment of strategic sales and project completion targets, while building and maintaining relationships with customers and outside vendors/partners
- Ability to work independently with excellent time management; must be able to multitask and handle high volume of relationships and projects at the same time
- Excellent written and verbal communication skills
- Attention to detail and strong organizational skills
- Someone eager to learn and grow!
- Comfortability with hitting monthly KPIs is key
Responsibilities
- Kick off projects by responding to inbound leads from homeowners who have requested services on Angi and HomeAdvisor. Consulting and advising on their project to win their business
- Leverage our existing network of Service Providers to find the best fit & value for each project
- Create new partnerships with Service Providers outside of our network by bringing them more business, and helping them reach more customers through the Managed Services program Managed Services program
- Coordinate high volume of home improvement projects. Handling all details, from client and service provider outreach, to scheduling and invoicing
- Cultivate a pipeline of business from 25+ leads per month while managing & advancing existing accounts
- Including client & service provider outreach, scheduling, invoicing, escalations
- Manage your business pipeline and develop a strategy for long-term sustained success
- Develop multiple relationships at once to help as many customers as possible love their home more than they already do
- Learn, learn, learn!!! With the potential to specialize in certain categories, develop coaching skills, project management, consultative sales approach, vendor management etc
Desired Qualifications
- Good foundation in Excel/Google Sheets is a plus but not required
- Knowledge of with home services/skill trades and/or real estate is a plus but not required
- Experience with ZenDesk is a plus but not required
- A proven track record of exceeding quota attainment is a plus but not required
Comprehensive solution for home needs
Company Overview
At Angi, they invest their resources into growing their business and their people. Angi's mission is to help the best consumers find the best service providers and promote happy transactions remains the same.
Benefits
- Competitive compensation.
- This position will be eligible for a competitive year end performance bonus & equity package.
- Full medical, dental, vision package to fit your needs
- Flexible vacation policy: work hard and take time when you need it
- Pet discount plans & retirement plan with company match (401K)
- The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world
Company Core Values
- Start with the customer
- All about talent
- Strength in diversity
- Create & build momentum
- Be an owner
- Disagree as individuals, deliver as a team
- Drive growth
- Better today, perfect tomorrow
- Do more with less
- Deliver results
- Data beats opinion
- Enjoy the journey