Full-Time

Enrollment Services Specialist

Public Health Sciences

Updated on 8/23/2026

Pennsylvania State University

Pennsylvania State University

Land-grant university in University Park, PA

Compensation Overview

$49.2k - $71.3k/yr

No H1B Sponsorship

Pennsylvania, USA

Hybrid

Hybrid schedule with two days in the office and three days remote; occasional evening and weekend events.

Associate's

Category
Growth & Marketing (1)
Required Skills
Lead Generation
CRM
SEO
Salesforce
Data Analysis

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Requirements
  • An Associate Degree is required.
  • At least 4 years of relevant experience is required, or an equivalent combination of education and experience.
  • Applicants must be authorized to work in the United States.
  • Successful completion of employment background checks is required.
Responsibilities
  • Develop and execute multi-channel marketing strategies across digital, web, email, social, paid media, and content channels to drive awareness and enrollment.
  • Analyze audience data, market trends, and competitor activity to inform recruitment-focused messaging and positioning.
  • Create and manage targeted campaigns aligned to enrollment funnel goals, including inquiry generation, application conversion, and yield.
  • Oversee development of webpages, email campaigns, social media content, and videos for consistency and engagement.
  • Manage search engine optimization, search engine marketing, and digital advertising campaigns to maximize reach and conversion.
  • Establish and track marketing key performance indicators, produce performance reports, and adjust strategies based on data insights.
  • Manage and optimize the prospective student funnel from inquiry through matriculation.
  • Partner with academic program leadership to align marketing and recruitment goals with enrollment targets.
  • Implement targeted outreach initiatives, including list development, pipeline partnerships, and digital lead generation.
  • Use Customer Relationship Management systems to track engagement, nurture leads, and improve conversion rates.
  • Analyze enrollment and funnel data to identify opportunities and gaps in recruitment strategy.
  • Serve as a key point of contact for prospective students and provide information about programs, admissions, and application processes.
  • Provide customer service to prospective students across email, phone, virtual, and in-person channels.
  • Guide prospective students through application steps and connect them with appropriate resources, including financial aid, the registrar, and academic programs.
  • Plan and execute recruitment events such as open houses, webinars, information sessions, and outreach presentations.
  • Represent the department at recruitment events, conferences, and partner engagements.
  • Coordinate event logistics, promotional materials, and communication strategies.
  • Support outreach to key pipeline audiences and partners.
  • Prepare regular reports on marketing effectiveness, recruitment results, and enrollment trends.
  • Identify and implement process improvements to enhance efficiency and the student experience.
  • Collaborate with internal stakeholders across marketing, admissions, and academic programs.
Desired Qualifications
  • Experience developing and executing digital marketing campaigns and analyzing performance metrics.
  • Experience in higher education marketing, admissions, or enrollment management.
  • Familiarity with Customer Relationship Management systems such as Salesforce and marketing automation tools.
  • Knowledge of search engine optimization, search engine marketing, paid media, and web analytics platforms.
  • Experience supporting graduate or professional program recruitment.
Pennsylvania State University

Pennsylvania State University

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Pennsylvania State University is a multi-campus, land-grant public research university whose mission spans undergraduate and graduate education, research, and public service.

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