Full-Time

Sr. Director

Design, Head of Design

Posted on 9/17/2024

Change.org

Change.org

201-500 employees

Online platform for initiating petitions

Social Impact

Compensation Overview

$251.5k - $296kAnnually

Senior, Expert

Remote in USA

Full-time role based in the United States; hiring in multiple states.

Category
Product & UX/UI Design
UI/UX & Design
Required Skills
Interaction Design
Figma
Product Design
Requirements
  • Mastery of the product design process at a B2C software product company serving millions of end users; you’ve been a design leader at a company like Change.org before
  • Strong user science and research experience skills; you’re a master of synthesizing customer insights into design decisions
  • Strong people management expertise, with a focus on EQ, mentorship, guidance, and asking the right questions; you inspire and motivate people to be their best selves in the workplace, with their best output
  • Experience in 0 to 1 design principles; you know how to start from scratch and ship something meaningful, quickly, to validate hypotheses
  • Super communication skills; you specialize in the craft of storytelling, whether it’s visual, written, or verbal
  • 10+ years of product design experience at consumer technology companies, with a consumer product used by tens or hundreds of millions of people
  • 6+ years of experience managing product designers
  • Proven results in building and scaling B2C products, both in terms of NPS (or some other satisfaction score) and in terms of quantitative business metrics (e.g. growth in users, retention, revenue, etc.)
  • A portfolio of previous work demonstrating depth of knowledge in UX strategy, content, interaction, visual design, design thinking, and team collaboration
  • Substantive experience leverage user research and insights into new user value within the product experience
  • Excellent written and verbal communication skills, with the ability to create compelling narratives and effectively present ideas
  • Strong leadership skills with the ability to influence and collaborate optimally at all levels of the organization
  • Extensive knowledge of design tools like Figma and a working knowledge of how design systems can be built to accelerate customer value
  • Proven ability to collaborate deeply with product and engineering partners
Responsibilities
  • Define the design strategy and evolve our processes across all the product squads. Embrace and continually improve approaches to deliver the most value to customers as soon as possible.
  • Ensure the highest quality design, including the shipping of a new design system, to deliver exceptional customer experiences
  • Develop and grow your team’s expertise in product design, user research, and copywriting
  • Influence the product roadmap, both short-term and long-term
  • Oversee multiple projects and scale design resources accordingly, ensuring deadlines are met, your org is effective, excellent and inclusive, and team members are set up for success by setting clear and measurable goals
  • Increase the eNPS scores of the people you manage

Change.org is a digital platform that allows individuals and groups to create and manage campaigns for social, political, and environmental change. Users can start petitions to gather support and engage with decision-makers like politicians and corporate leaders. The platform is designed for everyday people, including activists and non-profit organizations, who want to mobilize support for various causes. Change.org operates on a free model, generating revenue through donations, sponsored petitions, and premium services that help users promote their campaigns. The platform provides guidance on creating compelling petitions, sharing them on social media, and reaching out to the media. By offering these tools, Change.org empowers users to advocate for change and amplify their voices in a user-friendly environment.

Company Stage

Series D

Total Funding

$70.1M

Headquarters

San Francisco, California

Founded

2007

Growth & Insights
Headcount

6 month growth

-4%

1 year growth

-13%

2 year growth

-37%
Simplify Jobs

Simplify's Take

What believers are saying

  • Partnerships with influential figures amplify the reach and impact of petitions.
  • AI-powered tools enhance user engagement by recommending relevant petitions based on interests.
  • Community-driven initiatives foster grassroots support, increasing petition success rates.

What critics are saying

  • Political polarization may lead to backlash against petitions, affecting platform reputation.
  • Alternative platforms like Smashing could divert users, impacting Change.org's user base.
  • Digital detox trends may reduce user engagement and petition visibility on the platform.

What makes Change.org unique

  • Change.org is the largest social change platform with over 150 million users globally.
  • It offers a free platform for creating and managing petitions, unlike many competitors.
  • Change.org is a certified B-corporation, emphasizing its commitment to positive social impact.

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