Full-Time

Internal Communications Lead

NY or SF Based

Updated on 11/15/2024

Headway

Headway

1,001-5,000 employees

Connects patients with affordable mental health services

Healthcare

Compensation Overview

$128k - $160kAnnually

Senior

New York, NY, USA

Option to work from offices in New York City and San Francisco.

Category
Human Resources
People & HR
Required Skills
Communications
Requirements
  • minimum of 5-years of experience working on Communications
  • experience working at a high growth technology start-up
  • collaborating with People and Exec Teams
  • extremely skillful and passionate about Employee Experience and Internal Communications
  • ability to build new things optimizing for scale, efficiency and engagement
Responsibilities
  • Build and Manage our Company Internal Playbooks and Systems
  • Design new company communications tools and processes to ignite Employee Engagement and Cultural Principles, for example via new company newsletters and fireside chats
  • Lead our company weekly All Hands to galvanize our culture and progress towards our mission
  • Support Employee and People Team Communications
  • Revamp our Company Surveys strategies -- from leading our bi-yearly Company Engagement and DEI&B Survey, to supporting new survey strategy & analysis
  • Ignite employee brand communications externally

Headway simplifies the process of finding and paying for mental health therapy. It operates a platform that connects individuals seeking mental health services with therapists and psychiatrists who accept insurance, making care more accessible and affordable. Users can filter through thousands of providers based on their preferences, ensuring they find the right match without incurring out-of-pocket expenses. For mental health care providers, Headway reduces the administrative burden of accepting insurance, allowing them to focus on patient care instead of paperwork. The company partners with health plans and providers to facilitate the insurance process, generating revenue through these partnerships. Headway's goal is to create a more efficient mental healthcare system that connects patients with affordable therapy options while supporting providers in delivering care.

Company Stage

N/A

Total Funding

$318.1M

Headquarters

New York City, New York

Founded

2019

Growth & Insights
Headcount

6 month growth

26%

1 year growth

60%

2 year growth

180%
Simplify Jobs

Simplify's Take

What believers are saying

  • Headway's recent $2.3 billion valuation and substantial funding rounds indicate strong investor confidence and financial stability.
  • Expansion into new markets like Southern California and partnerships with major health plans suggest significant growth potential and increased accessibility for patients.
  • The company's focus on reducing administrative burdens for providers can lead to higher provider satisfaction and retention, enhancing the overall quality of care.

What critics are saying

  • The mental health market is highly competitive, and Headway must continuously innovate to maintain its edge over other mental health platforms.
  • Rapid expansion and scaling may lead to operational challenges and potential service quality issues.

What makes Headway unique

  • Headway uniquely focuses on simplifying the insurance process for mental health care, unlike competitors who may not address the administrative burdens faced by providers.
  • Their platform's dual approach of serving both patients and providers creates a seamless ecosystem that enhances accessibility and affordability of mental health services.
  • Strategic partnerships with major health plans like Cigna and BlueCross BlueShield enable Headway to offer in-network care across all 50 states, a significant competitive advantage.

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