Business Analyst

Our Company

Explore how you can contribute at AmeriLife.

For over 50 years, AmeriLife has been a leader in the development, marketing and distribution of annuity, life and health insurance solutions for those planning for and living in retirement.

Associates get satisfaction from knowing they provide agents, marketers and carrier partners the support needed to succeed in a rapidly evolving industry.

Job Summary

The Business Analyst will collect and document business requirements for reporting and analytics projects to assist the organization in making data-driven decisions. They will help manage customer expectations and relationships. In addition, they will help ensure projects are executed in a timely manner.

Job Description

Job Specific Duties

• Elicits, analyzes, specifies, and validates the business needs of all stakeholders -- customers or end users.
• Gathers and documents customer requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.
• Identifies and establishes scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics.
• Works with stakeholders and project team to prioritize collected requirements.
• Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
• Translates conceptual customer requirements into functional requirements in a clear manner that is comprehensible to developers/project team.
• Creates process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.
• Collects, analyzes, and interprets business data to identify trends, patterns, and insights
• Assists with the interpretation of customer needs into feasible options and communicates these back to the business stakeholders.
• Develops and conduct reviews of the business requirements to ensure that requirement specifications are correctly interpreted.
• Manages and tracks the status of requirements throughout the project lifecycle; enforce and redefine as necessary.
• Communicates changes, enhancements, and modifications of business requirements — verbally or through written documentation — to project managers, sponsors, and other stakeholders so that issues and solutions are understood.
• Researches, reviews, and analyzes the effectiveness and efficiency of existing requirements-gathering processes and develops strategies for enhancing or further leveraging these processes.
• Develops and utilizes standard templates to accurately and concisely write requirements specifications.
• Provides guidance and/or instruction to junior staff members.

Qualifications:

Minimum Job Requirements:

• College diploma or university degree in the field of business administration, finance, or information systems
• Three to five years related work experience
• Able to exercise and act on independent judgment
• Excellent analytical, mathematical, and creative problem-solving skills
• Excellent listening, interpersonal, written, and oral communication skills
• Logical and efficient, with keen attention to detail
• Highly self-motivated and directed
• Ability to effectively prioritize and execute tasks while under pressure
• Strong customer service orientation
• Experience working in a team-oriented, collaborative environment

Knowledge, Skills and Abilities:

• Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development
• Proficiency in SQL to write queries or data transformation scripts
• Working knowledge of Windows office systems
• Excellent understanding of the organization’s goals and objectives
• Insurance domain experience (Health, Life or Annuity) preferred