Full-Time

Account Manager

Confirmed live in the last 24 hours

Deleteme

Deleteme

51-200 employees

Removes personal information from the internet

Consumer Software
Cybersecurity

Mid

Remote in USA

Category
Customer Success Management
Sales & Account Management
Required Skills
Sales
Product Management
Marketing
Requirements
  • 3-5 years of Account Management or Customer Success experience with a demonstrated ability to generate expansion pipeline.
  • 3-5 years experience in Physical Security, Cyber Security, Executive Protection, Threat Intelligence, or Privacy Programs.
  • Excellent verbal and written communication abilities.
Responsibilities
  • Partner with Customer Success Managers and Account Executives to grow account revenue.
  • Partner with Customer Success Managers to close CS Qualified opportunities.
  • Act as a strategic advisor for DeleteMe’s customers for their privacy and security programs.
  • Effectively manage, track, and forecast expansion pipeline revenue.
  • Partner with DeleteMe’s Sales, Marketing, and Product teams to bring new products to market in order to generate upsell and cross-sell opportunities.
  • Partner with Customer Success Managers to generate referral opportunities for the Sales team.
  • Help drive the customer journey along with Sales, Customer Success, and Implementation to help customers meet their goals and effectively deploy DeleteMe.
  • Proactively identify gaps in DeleteMe’s product offerings and opportunities to bring new products to market in order to increase DeleteMe’s expansion revenue.

DeleteMe specializes in removing personal information from the internet to help individuals protect their online privacy. The service targets data brokers, which are companies that collect and sell personal information without consent. Clients subscribe to DeleteMe's service, paying a recurring fee for ongoing protection. The process starts when clients submit their personal information, which DeleteMe's experts then search for online to initiate removal from search engines and data broker databases. Clients receive a detailed report within seven days, and the removal process is repeated every three months to ensure continuous protection. Unlike competitors, DeleteMe focuses on a subscription model that provides regular scans and deletions, ensuring clients' personal information remains secure over time. The goal of DeleteMe is to help individuals safeguard their personal data and improve their online reputation.

Company Stage

Seed

Total Funding

$8.7M

Headquarters

Somerville, Massachusetts

Founded

2011

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • DeleteMe's partnership with INN and funding from Microsoft's Democracy Forward Initiative enhances its credibility and reach.
  • The increasing awareness of online privacy issues and data breaches drives demand for DeleteMe's specialized services.
  • Their recurring revenue model ensures financial stability and allows for continuous service improvements.

What critics are saying

  • The competitive landscape of online privacy services is growing, requiring DeleteMe to continuously innovate to stay ahead.
  • Dependence on subscription renewals means that customer satisfaction and retention are critical for sustained revenue.

What makes Deleteme unique

  • DeleteMe focuses exclusively on removing personal information from the internet, unlike broader cybersecurity firms that offer a wide range of services.
  • Their subscription-based model ensures continuous monitoring and protection, providing a recurring revenue stream and ongoing client engagement.
  • The collaboration with organizations like the Institute for Nonprofit News (INN) highlights their commitment to protecting vulnerable groups such as journalists.

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