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Full-Time

Eligibility Worker

Confirmed live in the last 24 hours

City of New York

City of New York

1,001-5,000 employees

Provides city services and employment opportunities

Compensation Overview

$43.8k - $50.3kAnnually

Entry

Bronx, NY, USA

Category
Operations Consulting
Consulting
Required Skills
Sales
Customer Service
Requirements
  • Completion of 30 semester credits at an accredited college or university; or
  • A four high school diploma or its educational equivalent and one year of full-time satisfactory experience in one or more of the following areas; performing the work described below:
  • a. Interviewing, gathering information and/or preparing necessary documentation for the purpose of making recommendations concerning eligibility for public assistance or unemployment, health benefits, social security, insurance, or participation in social services or community programs, and other similar benefits; or
  • b. Performing bookkeeping, bank teller duties, housing office teller duties, purchasing agent, assistant store manager, sales representative responsible for accounts, or customer service duties or a job in which the duties include helping customers with questions or concerns; or
  • c. Dealing with social service agencies, legal representatives, or aiding individuals in navigating housing, social, financial or health problems or application systems; or
  • A satisfactory combination of education and/or experience equivalent to "1" or "2" above. College education may be substituted for the experience in "2" above on the basis that 30 semester credits from an accredited college or university may be substituted for each year of required experience. However, all candidates must have at least a four year high school diploma or its educational equivalent.
Responsibilities
  • Perform initial assessment and recertification interviews to document mandated information, assesses need and level of assistance, while verifying that the consumer has presented all necessary documentation by annotating case record and making copies. In those cases where further documentation is required, follow-up appointments are scheduled.
  • Determine initial and continuing eligibility for HASA services by using automated computer systems such as Welfare Management Systems (WMS), Paperless Office Systems (POS), Family Care Tracking, System (FACTORS) on consumer demographics, and refers consumers to Eligibility Verification Review (EVR) and Automated Finger Imaging System, WINROO, and Turn Around Documents (TADS).
  • Prepare regular and bottom-fine budgets to determine the amount of benefits when there is income in the household and when individuals in the household have income that must be used towards the assessment for food stamps.
  • Review pertinent consumer data from HASA databases, State Welfare Systems. Submitted documentation, computer printouts, matches and files, to enter client specific information into systems and process clearances as they develop.
  • Prepare detailed write-ups on case decisions and histories utilizing history sheets (W25s) as mandated to support eligibility decisions made on actions rendered for ongoing or one-shot deal cases.
  • Initiate benefit payments to consumers after validating budgets ensuring that benefits are submitted through the EPFT system by required roll out dates. Prepare case TADS to reflect changes in household composition or correct incorrect information.
  • Liaison with courts, marshals, landlords, and utility companies on behalf of clients in regard to inquiries, dispossess', utility shut offs and funds due to these sources.
  • Evaluate consumers to verify if they meet the specific mandated requirements for various special grants: rehousing, furniture, clothing, and utility connection fees; for those meeting minimum requirements appropriate procedures are completed.
  • Maintain daily Tickler Files for W908T Face-to-Face Recertification return form, Application Data, WI 13K Return with Additional documentation form, Emergency Checks, and WI 06 Cards.
  • Prepare daily transmittals on case actions for supervisor's weekly reports.

Working for the City of New York offers a unique opportunity to engage in meaningful public service that directly impacts the lives of over 8 million residents. With a diverse range of career paths across more than 40 agencies, employees can contribute to vital areas such as public health, urban planning, and technology development. The city's commitment to competitive salaries, comprehensive benefits, and a culture of inclusion fosters an environment where talented individuals can thrive while shaping the future of one of the world's most iconic cities.

Company Stage

N/A

Total Funding

N/A

Headquarters

New York City, New York

Founded

N/A

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%