Full-Time

Program Director

Deadline 8/3/27
Services for the Underserved

Services for the Underserved

1,001-5,000 employees

Offers services to underserved New Yorkers

Compensation Overview

$70k - $80k/yr

New York, NY, USA

In Person

Master's

Category
Administrative & Executive Assistance (1)

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Requirements
  • Familiarity with federal, state, and local laws and regulations applicable to community residence programs and agency policies.
  • A Master's degree.
  • Three to five years of supervisory experience.
  • Experience serving populations affected by HIV/AIDS and mental health diagnoses.
  • Ability to work flexible shifts, including weekends as assigned.
Responsibilities
  • Provide supervision of all program staff regarding case management to ensure quality care for residents with mental health diagnoses, HIV/AIDS, and histories of substance use.
  • Directly supervise all program staff regarding case management.
  • Develop and implement individual client service plans with clinical staff, the counseling team, and clients.
  • Ensure client contracts reflect service-plan goals and assist counselors in developing intervention goals and activities that support the service plan.
  • Coordinate the annual functional assessment review for each client and submit reports and recommendations to the Utilization Review Committee.
  • Maintain contact with other service agencies and ensure client placement for treatment and program activities, which may include volunteer job placement.
  • Coordinate with the Intake Coordinator to orient new residents and transition them into the program.
  • Participate in discharge planning.
  • Provide emergency and relief coverage as necessary.
  • Represent the agency with community groups and agencies as needed.
  • Prepare reports for the Assistant Deputy Director of Mental Health Services and Executive Director, including problems and proposals for changes to policies or program design.
  • Conduct supervisory meetings with all staff and maintain documentation of those meetings.
  • Perform other assigned duties, including addressing problems and proposing changes to policies or program design.
Desired Qualifications
  • Bilingual English/Spanish speaking ability.
Services for the Underserved

Services for the Underserved

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S:US helps New Yorkers who face homelessness, disability, behavioral health and addiction challenges, poverty, criminal justice involvement, and trauma access a wide range of supports across New York City and Long Island. It coordinates services such as case management, housing and stabilization, behavioral health treatment, recovery supports, rehabilitation, advocacy, and community-based programs tailored to each person’s needs. By linking housing, health, justice, and community resources, S:US delivers integrated, place-based services that address multiple barriers at once rather than focusing on a single issue. The goal is to help people lead purposeful lives, improve neighborhoods, and break the cycle of poverty for current and future generations of New Yorkers.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

New York City, New York

Founded

1978

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Simplify Jobs

Simplify's Take

What believers are saying

  • July 30, 2026 News12 coverage highlighted Urban Farms expanding food-security visibility in Bed-Stuy.
  • June 10, 2026 Dinner for a Better New York sold out, signaling donor support.
  • HRA's May 11, 2026 awards secure long-term SRO revenue through June 2032.

What critics are saying

  • NYC contract concentration exposes S:US to HRA procurement changes after 2032.
  • Low nonprofit net income in 2025 leaves little cushion for reimbursement delays.
  • Mission breadth across housing, disability, and food security strains execution and fundraising.

What makes Services for the Underserved unique

  • S:US runs housing, disability, homelessness, and food-security programs across New York City.
  • Its Urban Farms and community fridges create visible neighborhood presence and service integration.
  • HRA awarded S:US three SRO housing sites for 2026-2032.

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Benefits

Wellness Program

Professional Development Budget

Company News

Hep Free NYC
Oct 19th, 2023
NYC Hep C Task Force Meeting Highlights | 09-27-2023

In partnership with Services for the Underserved, NYC Health Dept launched the city's first Public Health Vending Machine located at 1676 Broadway, Brooklyn (corner of Decatur and Broadway).